Dental Front Office Coordinator

Kimball and Beecher; Pleasant Valley Township (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Kimball & Beecher Family Dentistry in Bettendorf, IA is seeking a Dental Front Office Coordinator. The role blends scheduling, patient communication, insurance tasks, and administrative duties, with training available for the right candidate.

The position focuses on delivering a welcoming patient experience while keeping the front desk organized and efficient, supporting a collaborative dental team in a busy office.

Qualifications

• Patient-focused front office experience preferred; training available for the right candidate.
• Excellent organizational and multitasking abilities in a busy dental office.
• Strong communication and interpersonal skills for patients and team members.

Responsibilities

• Greet patients and create a welcoming check-in/check-out experience.
• Schedule and coordinate patient appointments.
• Answer calls, emails, and patient questions promptly.
• Verify insurance eligibility and explain benefits.
• Maintain accurate patient records and handle basic payments.

Skills

Friendly demeanor

Highly organized

Strong communication

Multitasking

Team player

Professionalism

Tools

Dental software

Job description

Dental Front Office Coordinator

Kimball & Beecher Family Dentistry - Bettendorf, IA

Kimball & Beecher Family Dentistry is looking for a Dental Front Office Coordinator to join our Bettendorf team!

If you’re an organized, friendly, people-focused professional who enjoys creating a great patient experience while keeping things running smoothly behind the scenes, we’d love to meet you.

This is a patient-facing front office position with a mix of scheduling, patient communication, insurance, and administrative responsibilities. Dental or medical office experience is preferred, but we’re willing to train the right person.

What You’ll Do

• Welcome patients and create a warm, positive experience from check-in to check-out
• Schedule and coordinate patient appointments
• Answer phone calls, emails, and patient questions
• Confirm appointments and communicate scheduling changes
• Verify dental insurance eligibility and benefits
• Provide insurance breakdowns and help patients understand their benefits
• Maintain accurate and up-to-date patient records
• Coordinate treatment appointments and follow up with patients as needed
• Collect patient payments and assist with basic financial questions
• Communicate professionally with patients, doctors, hygienists, and team members
• Assist with daily administrative and front office tasks
• Help keep the front office organized and running efficiently
• Support a positive, team-oriented office environment

What We’re Looking For

We’re looking for someone who is:

• Friendly, welcoming, and genuinely enjoys helping people
• Highly organized and detail-oriented
• Comfortable communicating with patients in person and over the phone
• Able to multitask and prioritize in a busy office environment
• Professional, dependable, and reliable
• Comfortable learning new technology and dental systems
• Confident handling sensitive patient and insurance information
• A team player who is willing to jump in and help wherever needed

Dental or medical front office experience is preferred, but not required. We are willing to train someone who has the right attitude, communication skills, and willingness to learn.

Why Kimball & Beecher?

Kimball & Beecher Family Dentistry is a privately owned dental practice with multiple locations throughout Iowa. We are committed to providing exceptional patient care while creating a supportive and positive environment for our team.

We believe our patients deserve to feel comfortable, respected, and cared for - and that starts with the people who greet them when we walk through our doors.

When you join Kimball & Beecher, you’ll become part of a growing team that values patient experience, teamwork, and professionalism.