Dental Front Office Coordinator

Kimball & Beecher Family Dentistry; Pleasant Valley Township (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

Kimball & Beecher Family Dentistry in Bettendorf, IA, is seeking a Dental Front Office Coordinator to join our Bettendorf team. The position focuses on welcoming patients, scheduling, insurance verification, and daily administrative duties while maintaining a positive, patient-centered experience.

The ideal candidate is organized, friendly, and comfortable communicating with patients in person and over the phone.

Qualifications

• Dental or medical front office experience is preferred.
• Willing to train the right person.
• Organized and detail-oriented with strong communication.

Responsibilities

• Welcome patients from check-in to check-out and ensure a friendly experience.
• Schedule and coordinate patient appointments.
• Answer calls, emails and patient questions.
• Verify dental insurance eligibility and benefits.
• Maintain accurate and up-to-date patient records.
• Coordinate treatment and follow-up appointments.
• Collect patient payments and handle basic financial questions.

Skills

Front office coordination

Patient communication

Insurance verification

Scheduling appointments

Team collaboration

Tools

Dental software

Job description

Kimball & Beecher Family Dentistry – Bettendorf, IA

Kimball & Beecher Family Dentistry is looking for a Dental Front Office Coordinator to join our Bettendorf team!

If you’re an organized, friendly, people-focused professional who enjoys creating a great patient experience while keeping things running smoothly behind the scenes, we’d love to meet you.

This is a patient-facing front office position with a mix of scheduling, patient communication, insurance, and administrative responsibilities. Dental or medical office experience is preferred, but we’re willing to train the right person.

What You’ll Do

• Welcome patients and create a warm, positive experience from check-in to check-out
• Schedule and coordinate patient appointments
• Answer phone calls, emails, and patient questions
• Confirm appointments and communicate scheduling changes
• Verify dental insurance eligibility and benefits
• Provide insurance breakdowns and help patients understand their benefits
• Maintain accurate and up-to-date patient records
• Coordinate treatment appointments and follow up with patients as needed
• Collect patient payments and assist with basic financial questions
• Communicate professionally with patients, doctors, hygienists, and team members
• Assist with daily administrative and front office tasks
• Help keep the front office organized and running efficiently
• Support a positive, team-oriented office environment

What We’re Looking For

We’re Looking For Someone Who Is

• Friendly, welcoming, and genuinely enjoys helping people
• Highly organized and detail-oriented
• Comfortable communicating with patients in person and over the phone
• Able to multitask and prioritize in a busy office environment
• Professional, dependable, and reliable
• Comfortable learning new technology and dental systems
• Confident handling sensitive patient and insurance information
• A team player who is willing to jump in and help wherever needed

Dental or medical front office experience is preferred, but not required. We are willing to train someone who has the right attitude, communication skills, and willingness to learn.

Why Kimball & Beecher?

Kimball & Beecher Family Dentistry is a privately owned dental practice with multiple locations throughout Iowa. We are committed to providing exceptional patient care while creating a supportive and positive environment for our team.

We believe our patients deserve to feel comfortable, respected, and cared for—and that starts with the people who greet them when they walk through our doors.

When you join Kimball & Beecher, you’ll become part of a growing team that values patient experience, teamwork, and professionalism.