Dental Front Desk Coordinator — Patient Experience

Guardian Dentistry Partners; Brownstown Charter Township (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Vacation time

401k plan

Health insurance

Vision plan

Life & Disability insurance

Job summary

Jaffe Dental Group is looking for a dynamic, experienced Front Desk to join our fast-growing team. You will greet patients, answer phones, verify insurance, and schedule appointments in a busy dental office.

The ideal candidate has 2-3 years of front desk experience, proficiency with Dentrix Office, and excellent communication. We offer benefits, paid time off, and a friendly, professional environment. This role requires multitasking and a patient-first attitude.

Qualifications

• 2-3 years experience preferred.
• Dentrix Office.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients.
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

2-3 years experience preferred

Outstanding professionalism

Strong communication

Tools

Dentrix Office

Job description

Jaffe Dental Group is looking for a dynamic, experienced Front Desk to join our fast-growing team. You will greet patients, answer phones, verify insurance, and schedule appointments in a busy dental office.

The ideal candidate has 2-3 years of front desk experience, proficiency with Dentrix Office, and excellent communication. We offer benefits, paid time off, and a friendly, professional environment. This role requires multitasking and a patient-first attitude.