Dental Front Desk Specialist | Patient Experience & Scheduling

Jaffe-Dental-Group-; Brownstown Charter Township (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision plan

Life Insurance

Disability Insurance

401k with matching

Paid vacation & holidays

Job summary

Jaffe Dental Group in Michigan is seeking a dynamic Front Desk receptionist to warmly greet patients, manage phones, verify insurance, and coordinate Doctor and Hygienist schedules. This fast-paced role demands organization and a customer-first mindset.

We offer competitive hourly pay starting at $25+, paid vacation and holidays, 401k with matching, and health, dental, and vision insurance. Join a welcoming team dedicated to excellent patient experiences.

Qualifications

• 2-3 years of front desk or dental office experience.
• Dentrix Office experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Complete daily insurance verifications for scheduled patients.
• Greet patients by first name and assist during visits.
• Serve as the face of the company for patients and callers.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit insurance claims with attachments and narratives.
• Follow up with unscheduled recare/treatment appointments.

Skills

Communication skills

Interpersonal skills

Professionalism

Tools

Dentrix Office

Job description

Jaffe Dental Group in Michigan is seeking a dynamic Front Desk receptionist to warmly greet patients, manage phones, verify insurance, and coordinate Doctor and Hygienist schedules. This fast-paced role demands organization and a customer-first mindset.

We offer competitive hourly pay starting at $25+, paid vacation and holidays, 401k with matching, and health, dental, and vision insurance. Join a welcoming team dedicated to excellent patient experiences.