Dental Front Desk Coordinator-Experienced

Southwest Dental Group; Abilene (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus opportunities

401(k) with company match

Paid time off (PTO)

Growth opportunities

Job summary

Southwest Dental Group is seeking an experienced Dental Front Desk Coordinator to join our team. This role manages patient flow, coordinates treatment, and ensures a smooth front office experience; you should be detail-oriented, organized, and confident with insurance and financial discussions.

If you thrive in a fast-paced environment and enjoy working with patients while keeping operations efficient, this is a great opportunity.

Qualifications

• Dental front office experience required.
• Strong knowledge of insurance verification, EOBs, and treatment planning.
• Familiarity with ADA codes and dental terminology.
• Experience discussing financials with patients.
• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Professional, energetic, and team-oriented.
• Strong work ethic and willingness to learn.

Responsibilities

• Verify PPO insurance and provide accurate benefit breakdowns.
• Present treatment plans and discuss financial options with patients.
• Post patient payments and manage account balances.
• Review and interpret EOBs (Explanation of Benefits).
• Support financial planning including in-house options and CareCredit.
• Schedule appointments and maintain an efficient schedule.
• Perform confirmation calls and patient follow-up.
• Coordinate specialty referrals.
• Scan and maintain patient documentation.
• Ensure the reception area is professional and organized.

Skills

Front desk dentistry

Insurance verification

Treatment planning

Communication skills

Team player

Detail oriented

Tools

Practice management software

Job description

• Salary NA at this time. Depends on experience
• State/Province Texas
• Country United States

Job Description

About the Role

Southwest Dental Group is growing and looking for an experienced Dental Front Desk Coordinator to join our team.

This is a key role within the practice, responsible for managing patient flow, coordinating treatment, and ensuring a smooth and professional front office experience. We are looking for someone who is detail-oriented, organized, and confident in both insurance and financial discussions.

If you thrive in a fast-paced environment and enjoy working with patients while keeping operations running efficiently, this is a great opportunity.

Schedule

Full-Time

• Monday – Thursday: 7:45 AM – 5:30 PM
• Friday: 7:45 AM – 1:30 PM

Enjoy early Fridays and consistent weekday hours

What You’ll Do

• Verify PPO insurance and provide accurate benefit breakdowns
• Present treatment plans and discuss financial options with patients
• Post patient payments and manage account balances
• Review and interpret EOBs (Explanation of Benefits)
• Support financial planning including in-house options and CareCredit
• Schedule appointments and maintain an efficient schedule
• Perform confirmation calls and patient follow-up
• Coordinate specialty referrals
• Scan and maintain patient documentation
• Ensure the reception area is professional and organized

Requirements

What We’re Looking For

• Dental front office experience required
• Strong knowledge of insurance verification, EOBs, and treatment planning
• Familiarity with ADA codes and dental terminology
• Experience discussing financials with patients
• Strong communication and customer service skills
• Highly organized with attention to detail
• Professional, energetic, and team-oriented
• Strong work ethic and willingness to learn

What We Offer

• Competitive pay based on experience
• Monthly bonus + production bonus opportunities
• 401(k) with company match
• Paid time off (PTO)
• Supportive, team-oriented environment
• Opportunity for growth within the practice