Dental Front Desk Coordinator-Experienced

Zohorecruit; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Production bonus

401(k) with company match

Paid time off

Growth opportunities

Job summary

Southwest Dental Group in Abilene, TX is seeking an experienced Dental Front Desk Coordinator to manage patient flow, coordinate treatment, and ensure a professional front office experience.

You will verify PPO insurance, present treatment plans, discuss financial options, post payments, review EOBs, and support in-house financing options like CareCredit in a fast-paced, team-driven environment with regular weekday hours.

Qualifications

• Dental front office experience required.
• Strong knowledge of insurance verification, EOBs, and treatment planning.
• Familiarity with ADA codes and dental terminology.
• Experience discussing financials with patients.
• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Professional, energetic, and team-oriented.
• Strong work ethic and willingness to learn.

Responsibilities

• Verify PPO insurance and provide accurate benefit breakdowns.
• Present treatment plans and discuss financial options with patients.
• Post patient payments and manage account balances.
• Review and interpret EOBs (Explanation of Benefits).
• Support financial planning including in-house options and CareCredit.
• Schedule appointments and maintain an efficient schedule.
• Perform confirmation calls and patient follow-up.
• Coordinate specialty referrals.
• Scan and maintain patient documentation.
• Ensure the reception area is professional and organized.

Skills

Dental front office experience

Insurance verification

EOBs

Treatment planning

ADA codes

Dental terminology

Discussing financials with patients

Communication skills

Customer service

Organization & attention to detail

Team-oriented

Willingness to learn

Job description

Abilene, United States | Posted on 09/30/2026

• Salary NA at this time. Depends on experience
• State/Province Texas
• Country United States

Job Description

About the Role

Southwest Dental Group is growing and looking for an experienced Dental Front Desk Coordinator to join our team.

This is a key role within the practice, responsible for managing patient flow, coordinating treatment, and ensuring a smooth and professional front office experience. We are looking for someone who is detail-oriented, organized, and confident in both insurance and financial discussions.

If you thrive in a fast-paced environment and enjoy working with patients while keeping operations running efficiently, this is a great opportunity.

Schedule

Full-Time

• Monday – Thursday: 7:45 AM – 5:30 PM
  
• Friday: 7:45 AM – 1:30 PM
  

Enjoy early Fridays and consistent weekday hours

What You’ll Do

• Verify PPO insurance and provide accurate benefit breakdowns
  
• Present treatment plans and discuss financial options with patients
  
• Post patient payments and manage account balances
  
• Review and interpret EOBs (Explanation of Benefits)
  
• Support financial planning including in-house options and CareCredit
  
• Schedule appointments and maintain an efficient schedule
  
• Perform confirmation calls and patient follow-up
  
• Coordinate specialty referrals
  
• Scan and maintain patient documentation
  
• Ensure the reception area is professional and organized
  

Requirements

What We’re Looking For

• Dental front office experience required
  
• Strong knowledge of insurance verification, EOBs, and treatment planning
  
• Familiarity with ADA codes and dental terminology
  
• Experience discussing financials with patients
  
• Strong communication and customer service skills
  
• Highly organized with attention to detail
  
• Professional, energetic, and team-oriented
  
• Strong work ethic and willingness to learn
  

What We Offer

• Competitive pay based on experience
  
• Monthly bonus + production bonus opportunities
  
• 401(k) with company match
  
• Paid time off (PTO)
  
• Supportive, team-oriented environment
  
• Opportunity for growth within the practice