Dental Front Desk Concierge: Patient Experience Leader

Dental365; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) with matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 is seeking a Front Desk Coordinator in Toledo, OH. You will warmly greet patients, manage phone calls and scheduling, and assist with billing and insurance verification. The role requires prior dental experience and a commitment to exceptional patient service.

Join a modern practice with a supportive team, competitive compensation, and comprehensive benefits for full-time staff. Flexible hours and a patient‑centered culture drive our success.

Qualifications

• Prior dental experience is required.
• Resume showing a stable employment history.
• Exceptional organizational skills.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules — input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Flexibility

Job description

Dental365 is seeking a Front Desk Coordinator in Toledo, OH. You will warmly greet patients, manage phone calls and scheduling, and assist with billing and insurance verification. The role requires prior dental experience and a commitment to exceptional patient service.

Join a modern practice with a supportive team, competitive compensation, and comprehensive benefits for full-time staff. Flexible hours and a patient‑centered culture drive our success.