Dental Front Desk Concierge | Patient Experience Champion

Dental365; Stratford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 in Stratford, CT is seeking a Front Desk Coordinator to join our patient-centered dental team. You will warmly greet patients, schedule appointments, collect co-pays, verify insurance, and support the Practice Manager with daily office duties in a modern, patient-first environment.

Prior dental experience is required. Our practice values exceptional organization, strong communication, and flexibility to accommodate a rotating schedule.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Organizational skills

Interpersonal communication

Flexibility

Tools

Denticon

Job description

Dental365 in Stratford, CT is seeking a Front Desk Coordinator to join our patient-centered dental team. You will warmly greet patients, schedule appointments, collect co-pays, verify insurance, and support the Practice Manager with daily office duties in a modern, patient-first environment.

Prior dental experience is required. Our practice values exceptional organization, strong communication, and flexibility to accommodate a rotating schedule.