Dental Front Desk Concierge - Elevate Patient Experience

Pcdentalmgmt; Plainview (NY); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health and Vision Insurance

401(k) Retirement Plan with Matching

Paid Time Off

In-house Dental Program

Employee perks and benefits

Job summary

Premier Care Dental Management is seeking a Front Desk Coordinator to welcome patients and manage appointments at our Plainview, NY practice. You will ensure concierge-level service, handle phones, and assist with billing and insurance tasks in a fast-paced dental office.

The role emphasizes flexibility across a varying schedule, strong communication, and reliable teamwork within a modern practice environment.

Qualifications

• Prior dental experience required, pediatrics or orthodontic experience preferred.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet patients with concierge care.
• Answer phones promptly and respond to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Organizational skills

Interpersonal communication

Flexibility

Dental experience

Tools

Denticon

Job description

Premier Care Dental Management is seeking a Front Desk Coordinator to welcome patients and manage appointments at our Plainview, NY practice. You will ensure concierge-level service, handle phones, and assist with billing and insurance tasks in a fast-paced dental office.

The role emphasizes flexibility across a varying schedule, strong communication, and reliable teamwork within a modern practice environment.