Dental Front Desk | Bilingual Scheduler & Patient Concierge

Dental-Dreams; Highland (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Competitive compensation

Job summary

CanAm Dental LLC in Highland, CA is hiring Front Desk Receptionists to join our team. The role focuses on scheduling appointments, patient check-ins, and verifying benefits, while delivering exceptional customer service in a fast-paced practice with multiple locations nearby.

Responsibilities include answering calls, confirming appointments, collecting payments, and assisting with treatment plan explanations.

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Spanish bilingual

Customer service

Tools

Dentrix

Eaglesoft

Job description

CanAm Dental LLC in Highland, CA is hiring Front Desk Receptionists to join our team. The role focuses on scheduling appointments, patient check-ins, and verifying benefits, while delivering exceptional customer service in a fast-paced practice with multiple locations nearby.

Responsibilities include answering calls, confirming appointments, collecting payments, and assisting with treatment plan explanations.