Dental Front Desk: Patient-First Office Coordinator

Empower Dental Group; Rancho Cucamonga (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Dental insurance

Health insurance

Vision insurance

Job summary

Empower Dental Group in Rancho Cucamonga is seeking a Dental Office Receptionist to oversee appointment scheduling, manage patient communication, and support clinical staff. The ideal candidate will have a High School Diploma, 2+ years of dental front desk experience, and strong customer service skills. Responsibilities include greeting patients, handling calls, verifying insurance, and maintaining an organized office environment. This position is crucial for ensuring patient satisfaction and smooth office operations.

Qualifications

• 2+ years of experience at a dental front desk.
• Knowledge of dental treatment plans and insurance requirements.
• Experience with insurance verification and medical authorizations.

Responsibilities

• Greet patients and manage check-in/out processes.
• Schedule and confirm patient appointments.
• Answer calls and direct messages appropriately.
• Maintain patient records and monitor appointment schedules.

Skills

Customer service background

Bilingual (Spanish/Armenian)

Multitasking abilities

Strong communication skills

Education

High School Diploma or equivalent

Tools

Dental Software (Open Dental, Practice by Numbers)

Job description

Empower Dental Group in Rancho Cucamonga is seeking a Dental Office Receptionist to oversee appointment scheduling, manage patient communication, and support clinical staff. The ideal candidate will have a High School Diploma, 2+ years of dental front desk experience, and strong customer service skills. Responsibilities include greeting patients, handling calls, verifying insurance, and maintaining an organized office environment. This position is crucial for ensuring patient satisfaction and smooth office operations.