Dental Front Desk Associate | Patient Concierge & Scheduler

SGA Dental Partners OPCO; Florence (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

PTO

401(k) plan

Health insurance

Vision insurance

Dental insurance (employer-paid)

Life insurance

Care.com membership

EAP

Disability coverage

Critical illness cover

Accident coverage

Scrub allowance

Career growth

Job summary

Dental Center of Florence is seeking a Front Office Associate to serve as the first point of contact with patients. You will welcome patients, handle check-in/check-out, schedule appointments, verify insurance, and answer phones while maintaining a professional front desk environment.

The role emphasizes friendly, reliable service, multitasking across software, and providing a positive first impression in a patient-centered dental practice.

Qualifications

• Experience in a dental or medical front office setting preferred.
• Comfortable with dental practice software and multitasking.
• Friendly, reliable, and detail-oriented.
• Ability to consistently provide positive first impressions.

Responsibilities

• Welcome patients and manage the check-in/check-out process.
• Schedule appointments, verify insurance, and answer phones.
• Maintain an organized and professional front desk environment.

Skills

Front desk experience

Customer service

Multitasking

Positive first impressions

Tools

Dental practice software

Job description

Dental Center of Florence is seeking a Front Office Associate to serve as the first point of contact with patients. You will welcome patients, handle check-in/check-out, schedule appointments, verify insurance, and answer phones while maintaining a professional front desk environment.

The role emphasizes friendly, reliable service, multitasking across software, and providing a positive first impression in a patient-centered dental practice.