Front Office Associate - Dental Center of Florence

SGA Dental Partners OPCO; Florence (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

PTO

401(k) plan

Health insurance

Vision insurance

Dental insurance (employer-paid)

Life insurance

Care.com membership

EAP

Disability coverage

Critical illness cover

Accident coverage

Scrub allowance

Career growth

Job summary

Dental Center of Florence is seeking a Front Office Associate to serve as the first point of contact with patients. You will welcome patients, handle check-in/check-out, schedule appointments, verify insurance, and answer phones while maintaining a professional front desk environment.

The role emphasizes friendly, reliable service, multitasking across software, and providing a positive first impression in a patient-centered dental practice.

Qualifications

• Experience in a dental or medical front office setting preferred.
• Comfortable with dental practice software and multitasking.
• Friendly, reliable, and detail-oriented.
• Ability to consistently provide positive first impressions.

Responsibilities

• Welcome patients and manage the check-in/check-out process.
• Schedule appointments, verify insurance, and answer phones.
• Maintain an organized and professional front desk environment.

Skills

Front desk experience

Customer service

Multitasking

Positive first impressions

Tools

Dental practice software

Job description

At Dental Center of Florence , we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.

We're growing and looking for outstanding professionals to join our team.

Front Office Associate - First Point of Contact

Pay: starting at $20 / hr.

Schedule: Mon - Fri

Why You'll Love Working With Us:

• We take time to get to know our patients and provide care that's personalized and thoughtful.
• You'll join a supportive team that values collaboration, communication, and growth.
• We're committed to clinical excellence and making a positive impact every day.

What You'll Do:

• Welcome patients and manage the check-in/check-out process
• Schedule appointments, verify insurance, and answer phones
• Maintain an organized and professional front desk environment

What You Need:

• Experience in a dental or medical front office setting preferred
• Comfortable with dental practice software and multitasking
• Friendly, reliable, and detail-oriented
• Ability to consistently provide positive first impressions

Benefits We Offer :

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

At Dental Center of Florence , you're not just taking the next step in your career, you're joining a team that values quality care, respect, and long-term success.

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.