Dental Front Desk Administrator — Patient Care & Admin

Dental Associates Group; Sharon (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Education opportunities

Job summary

Arch City Dental in Westerville, Ohio, is seeking a friendly Front Desk Administrator to be the welcoming face and voice of the practice. You will greet patients, schedule appointments, handle calls, and manage patient records with HIPAA compliance.

The role requires dental terminology knowledge, insurance procedures familiarity, and proficiency with practice management software. A professional, organized approach is essential for daily operations and patient care.

Qualifications

• Minimum 1 year administrative experience in a dental clinic preferred.
• Familiarity with dental terminology and insurance procedures.
• Proficiency with dental practice management software.
• Excellent verbal, written, and interpersonal communication.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Commitment to patient confidentiality.

Responsibilities

• Greet patients and manage a positive first impression.
• Schedule appointments and optimize the daily calendar.
• Answer calls and direct inquiries promptly.
• Maintain patient records and HIPAA-compliant updates.
• Process payments and daily financial transactions.
• Assist with insurance verification and claims processing.
• Keep reception area organized and stocked.
• Collaborate with dental team to ensure smooth operations.

Skills

Communication skills

Organization

Attention to detail

Dental terminology

Insurance procedures

Tools

Practice management software

Job description

Arch City Dental in Westerville, Ohio, is seeking a friendly Front Desk Administrator to be the welcoming face and voice of the practice. You will greet patients, schedule appointments, handle calls, and manage patient records with HIPAA compliance.

The role requires dental terminology knowledge, insurance procedures familiarity, and proficiency with practice management software. A professional, organized approach is essential for daily operations and patient care.