Dental Front Desk

Jason S Allen DDS MS PA; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free uniforms

Health insurance

Paid time off

Job summary

Jason S Allen DDS MS PA in Jacksonville, FL is seeking a friendly Dental Front Desk team member to join our practice and greet patients, manage check-ins, and keep daily operations running smoothly.

You will schedule appointments, verify benefits, post payments, and coordinate with clinical staff to maintain a welcoming, efficient flow.

The ideal candidate is highly organized, proficient with dental software, and a true team player who cares about patient care.

Qualifications

• Prior dental front desk or administrative experience preferred.
• Familiarity with dental software such as Dentrix or Eaglesoft.
• Knowledge of dental insurance verification and billing processes.

Responsibilities

• Greet and check-in patients with a welcoming front office experience.
• Schedule and confirm patient appointments using practice management software.
• Verify dental insurance benefits and process claims accurately.
• Collect and post patient payments, co-pays, and balances.
• Answer multi-line phone system and respond to patient inquiries.
• Maintain accurate patient records and update demographics and insurance information.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Front desk experience

Dentrix/Eaglesoft

Patient communication

Insurance verification

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Health insurance
• Paid time off

About the Role:

Jason S Allen DDS MS PA is looking for a friendly and organized Dental Front Desk team member to join our practice in Jacksonville, FL! This is a fantastic opportunity to be the welcoming face of our dental office while keeping daily operations running smoothly. If you thrive in a patient-focused environment and love being the heartbeat of a busy dental practice, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a warm and welcoming front office experience
• Schedule and confirm patient appointments using dental practice management software
• Verify dental insurance benefits and process claims accurately and efficiently
• Collect and post patient payments, co-pays, and account balances
• Answer multi-line phone system, respond to patient inquiries, and manage voicemails
• Maintain accurate patient records and update demographic and insurance information
• Coordinate with clinical staff to ensure smooth patient flow throughout the day

Requirements:

• Prior dental front desk or dental administrative experience preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification and billing processes
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced environment
• Proficient in basic computer skills and Microsoft Office
• Professional, dependable, and a true team player

About Us:

Jason S Allen DDS MS PA is a trusted dental practice serving the Jacksonville, FL community with a commitment to exceptional patient care and clinical excellence. Our patients love us for our personalized approach and comfortable, welcoming atmosphere. We take pride in fostering a supportive team environment where every staff member is valued and empowered to grow.