Dental Field Service Technician — Travel & Growth

Burkhart Dental Supply; Phoenix (AZ); On-site; USD 75,790,000 - 110,204,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

PTO

Paid sick leave

8 paid holidays

401k program

Long-term disability

Short-term disability

Job summary

Burkhart Dental Supply seeks a Field Service Technician in Phoenix, AZ to perform onsite repairs and installations of dental equipment. The role emphasizes building client relationships and delivering exceptional service, with travel up to 50% and training opportunities.

Qualified candidates bring a strong mechanical background, 3+ years in customer service and field service, and a valid driver's license. Burkhart offers career development, competitive pay, and comprehensive benefits.

Qualifications

• High school diploma or GED equivalent.
• 3+ years of customer service experience.
• 3+ years of technician experience on a variety of equipment.
• Ability to travel by car and airplane to client offices, meetings, trainings, and events as assigned. Out of town travel of up to 50% may be required, depending on territory.
• Maintain a valid driver's license, maintain a good driving record (as defined by Burkhart's liability insurance), and be insurable at all times. This position requires that you drive a variety of vehicles, none of which require special commercial licensing.
• Vocational training in mechanics, electronics, pneumatics, hydraulics, and/or military technical training.
• Project lead experience.
• Dental experience.

Responsibilities

• Build relationships and perform timely repairs and installation services for both basic and complex equipment/projects.
• Complete all service orders at the time of service and review the work performed and parts used (or ordered) with the client or responsible staff member before leaving the client's office.
• Complete repairs that impress by consistently troubleshooting and performing repairs that keep our offices up and running. Educates office staff on how to use and maintain their equipment.
• Complete installations that impress by leading installation teams, ensuring on-time project completion, completing punch-list on final visit, ensuring there are no call backs.

Skills

Customer service

Technician experience

Travel flexibility

Driver's license

Mechanical background

Education

High school diploma or GED

Job description

Burkhart Dental Supply seeks a Field Service Technician in Phoenix, AZ to perform onsite repairs and installations of dental equipment. The role emphasizes building client relationships and delivering exceptional service, with travel up to 50% and training opportunities.

Qualified candidates bring a strong mechanical background, 3+ years in customer service and field service, and a valid driver's license. Burkhart offers career development, competitive pay, and comprehensive benefits.