Dental Clinic Supervisor

Dental Associates; Wauwatosa (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible PTO

Medical Insurance with HSA

Dental Insurance

Vision Insurance

401k

Life Insurance

Short term disability

FSA

Hospital Indemnity

Job summary

Dental Associates in Wisconsin seeks a seasoned clinic supervisor to lead staff and oversee operations across multiple departments. You will drive quality patient care, staff development and cost-effective service delivery.

In this role, you will align resources, mentor teams, and collaborate on annual planning while upholding safety, HIPAA, and OSHA standards. This is a full-time opportunity with growth potential in a growing practice.

Qualifications

• Clinical experience in dental assisting or dental hygiene; 5 years of DA/RDH experience preferred.
• 3+ years in a multi-department supervisory role within healthcare.
• General knowledge of dental terminology and dental assisting practices.
• Strong coaching and counseling skills with ability to supervise large staff.
• Excellent interpersonal, communication and organizational skills.

Responsibilities

• Provide leadership and oversight of clinic staff and operations to ensure productive work environment and high patient outcomes.
• Coordinate resources to efficiently support day-to-day operations and patient flow through the clinic.
• Oversee staff activities to provide a consistent patient experience.
• Ensure clinic is staffed appropriately for hours of operation to meet patient and provider needs.
• Fill in for Dental Services Reps or Dental Assistants during absenteeism or high-volume periods.
• Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problems.
• Assist in annual business plans and related strategies; participate in budgeting.
• Manage the sterilization area, test logging and reporting of failed tests to the Practice Manager.
• Act as a change agent for continuous improvement using lean principles and tools.
• Ensure staff and patient safety is maintained following OSHA, CDC and HIPAA guidelines.

Skills

Leadership

Coaching

Communication

Organizational skills

Team supervision

Problem solving

Tools

Lean

Job description

As a team member of Dental Associates, you can expect excellent compensation and full comprehensive benefits. In addition, you will experience a vast array of advancement opportunities, ongoing continuing education options, and job security thanks to our continued growth in Wisconsin.

Benefits Overview:

• Flexible PTO and paid holidays
• Medical Insurance with optional Health Savings Account (HSA) through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• FSA
• Critical Illness
• Hospital Indemnity
• Competitive compensation: $55,000-75,000 depending on years of clinical and supervisory experience

Job Responsibilities

Providing effective leadership, support and oversight of clinic staff members and clinic operations to ensure a productive work environment that results in the delivery of quality and cost-effective services yielding high patient outcomes.

• Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic
• Oversee staff activities to provide a consistent patient experience
• Ensure clinic is staffed appropriately for hours of operation to meet the needs of patients and providers
• Fill in for Dental Services Representatives or Dental Assistants to account for absenteeism or high-volume periods
• Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problem as necessary
• Resolve patient concerns, complaints and issues to promote patient excellence and staff engagement
• In collaboration and with direction from the Practice Manager prepare annual business plans and related strategies; participate in the development of the annual budget
• Manage the sterilization area ensuring the testing of the equipment is performed and logged, reporting failed test results to the Practice Manager
• Act as a change agent for continuous improvement results, utilizing lean principals and tools
• Ensure staff and patient safety is maintained at all times following OSHA, CDC and HIPAA guidelines

Job Requirements

• Clinical experience required in dental assisting or dental hygiene; minimum of 5 years of experience as a DA or RDH is strongly preferred
• 3 or more years of experience in a multi-department supervisory role within healthcare preferred
• General knowledge of dental terminology and dental assisting practices
• Demonstrated coaching and counseling skills with ability to supervise large number of staff in a fast-paced environment
• Ability to successfully collaborate with a variety of internal clients, identify problems and offer solutions
• Excellent interpersonal, communication and organizational skills
• Ability to learn and practice new concepts quickly along with mentoring others
• Demonstrated professional and ethical standards to gain and maintain credibility

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.