Dental Clinic Operations Lead| Patient Experience & Quality

Atchison Community Health Clinic, Inc.; Topeka (KS); Hybrid; USD 65,000 - 85,000; Full time

Job summary

AllWays Community Health Center is seeking a Clinic Operations Leader to oversee ambulatory care operations, patient service, human resources, information systems, and financial management. The role focuses on excellence in patient care, safety, and efficient clinic operations while collaborating with leadership to drive quality outcomes.

The incumbent will manage daily scheduling, staffing, and referrals, participate in capital and operating budgets, and promote a culture of continuous

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in healthcare or related field preferred.
• Two years of supervisory experience required; dental experience preferred.

Responsibilities

• Manage daily clinic operations and optimize workflows.
• Collaborate with Dental Services Manager and leadership to reach goals.
• Address patient questions and billing concerns with resolutions.
• Create and oversee daily staff schedules and manage referrals and prior authorizations.
• Lead quality initiatives and monitor quality metrics with leadership.

Skills

Interpersonal skills

Team player

Excellent communication

Attention to detail

Thorough and organized

Multi-project management

Education

High school diploma or equivalent

Bachelor’s degree in healthcare or related field

Job description

AllWays Community Health Center is seeking a Clinic Operations Leader to oversee ambulatory care operations, patient service, human resources, information systems, and financial management. The role focuses on excellence in patient care, safety, and efficient clinic operations while collaborating with leadership to drive quality outcomes.

The incumbent will manage daily scheduling, staffing, and referrals, participate in capital and operating budgets, and promote a culture of continuous