Dental Care Navigator: Patient Financing & Experience

PDS Health; Denver (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

Dentists of Washington Park is hiring a Healthcare Coordinator in Denver to work with dentists and patients, guiding treatment decisions and securing financial commitments. You will educate patients on options, help navigate insurance pre-authorizations, and contribute to a supportive, high-quality patient experience.

In this role you’ll model our values, participate in daily huddles, and become proficient with the PDS system while ensuring smooth, productive schedules and excellent patient care.

Qualifications

• Knowledge of office practices, technology applications and patient insurances.
• Results oriented with ability to manage multiple tasks and deadlines.
• Excellent interpersonal, oral and written communication skills.
• Ability to maintain confidentiality of patient records.

Responsibilities

• Models company culture, values, standards, and best operational practices.
• Gain a financial commitment from the patient to start recommended dentistry.
• Proficient in PDS system to assist patients in decisions within budget.
• Participate in daily huddles and team meetings; support clinic operations.
• Be the SME on financial options and handle pre-authorizations when needed.
• Overcome patient objections and ensure a positive patient experience.

Skills

Office practices & patient insurances

Results oriented

Patient advocate

Process-focused operator

Financial acumen

Influencer

Self-motivated

Multi-tasking

Excellent communication

Organized & detail-oriented

Education

High School Diploma or GED

Job description

Dentists of Washington Park is hiring a Healthcare Coordinator in Denver to work with dentists and patients, guiding treatment decisions and securing financial commitments. You will educate patients on options, help navigate insurance pre-authorizations, and contribute to a supportive, high-quality patient experience.

In this role you’ll model our values, participate in daily huddles, and become proficient with the PDS system while ensuring smooth, productive schedules and excellent patient care.