Dental Care Concierge & Treatment Planner

Omaze; New York (NY); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health, dental, and vision insurance

401(k) plan

Ongoing training and mentorship

Job summary

Tend in New York is looking for a dedicated Care Coordinator who excels in patient interactions and coordinating healthcare services. You’ll be responsible for creating a warm experience for patients, guiding them through treatment options and financial planning, while collaborating closely with clinical teams.

The ideal candidate has 1–2 years of healthcare experience, strong communication abilities, and a proactive mindset. If you thrive in a dynamic environment and are passionate about patient care, this position is for you.

Qualifications

• 1–2 years of experience in a healthcare or patient-facing role (dental experience strongly preferred).
• Confidence in discussing treatment plans, timelines, and insurance coverage with patients.
• Ability to thrive in a fast-paced, team-based environment.

Responsibilities

• Create a warm, welcoming experience for every patient from arrival through departure.
• Collaborate with dentists and clinical teams to ensure a seamless patient experience.
• Present treatment plans clearly and confidently to help patients understand their options.

Skills

Patient interaction

Organizational skills

Communication

Education

1-2 years of experience in healthcare or patient-facing role

Tools

Dental software (Dentrix)

Job description

Tend in New York is looking for a dedicated Care Coordinator who excels in patient interactions and coordinating healthcare services. You’ll be responsible for creating a warm experience for patients, guiding them through treatment options and financial planning, while collaborating closely with clinical teams.

The ideal candidate has 1–2 years of healthcare experience, strong communication abilities, and a proactive mindset. If you thrive in a dynamic environment and are passionate about patient care, this position is for you.