Dental Business Associate

Family Dental Health; Isle of Palms (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities for meeting goals

401k

Uniforms provided

Company-sponsored events

Job summary

Family Dental Health of Isle of Palms is seeking a dental front-office Business Associate to join a friendly, team-oriented practice. You will manage reception, scheduling, patient records, and financial arrangements in a fast-paced environment.

Ideal candidates have 1+ years of dental front desk experience, strong customer service, and solid computer skills. Isle of Palms location with Wednesday and Thursday shift coverage is offered.

Qualifications

• Outgoing, friendly demeanor with direct patient contact.
• Ability to multitask in a fast-paced front-office environment.
• Excellent written and verbal communication skills.
• Strong computer skills and ability to learn new programs.

Responsibilities

• Maintain front office administrative functions and reception tasks.
• Schedule appointments and document treatments and payments.
• Coordinate patient referrals and collect outstanding balances.
• Assist with general office procedures and patient communications.

Skills

Customer service

Multitasking

Professional demeanor

Strong communication

Tools

Denticon

Job description

Come join the family! Family Dental Health of Isle of Palms is seeking an outgoing, team-oriented Dental Business Associate!

ABOUT FAMILY DENTAL HEALTH

We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family.

Family Dental Health is honored to be recognized as one of the SC Top Workplaces for 2025. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all:

Family - To create lasting relationships with our patients, our teams, and our communities

Dental - To provide excellent dental care, one patient at a time

Health - To improve the overall health of our community

We are proud to offer our employees large office perks with a small office feel! We offer:

• Competitive pay
• Bonus opportunities for meeting practice goals
• 401k
• Uniforms provided
• Company-sponsored events

Learn more at www.fdhonline.com

Functions include but are not limited to the following:

Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.

The Business Associate will also work with administrative scheduling, documenting patient dental treatments and payment transactions, following office procedures for patient referrals and scheduling office appointments. Other duties include making financial arrangements with patients before treatment and handling collections.

MINIMUM QUALIFICATIONS

• Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.
• Ability to multi-task and work in a fast-paced team environment. This includes administrative organizational skills, learning quickly, and accepting constructive feedback. Self-motivated and driven for team success.
• Exceptional customer service skills, including both written and verbal communication skills
• Strong computer skills and the ability to learn new programs

PREFERRED QUALIFICATIONS

• 1 one or more years of dental front desk experience
• Denticon experience (or the ability to learn)

WORK LOCATION:

• 15 21st Avenue, Isle of Palms SC 29451

WORK SCHEDULE:

• Wednesday 7:00am - 3:30pm
• Thursday 7:00am - 3:30pm