Dental Billing & Insurance Specialist

Smile Island Pediatric & Adult Dental Group; Rocklin (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Smile Island Pediatric and Adult Dental Group in Rocklin, CA is seeking a detail-oriented Dental Billing Specialist to support our financial operations. The role focuses on patient and insurance billing, account follow-up, and clear communication about financial responsibilities.

The ideal candidate will have strong knowledge of CDT coding, dental insurance processes, and experience with both general dentistry and orthodontics, working closely with the Office Manager and front office team to

Qualifications

• Experience in dental billing.
• Strong knowledge of CDT codes, dental terminology, and insurance processes.
• Advanced understanding of dental insurance plans, benefits, and claims processing.
• Experience with pre-authorizations, payment posting, claim follow-up, denials, and collections.

Responsibilities

• Review and follow up on patient and insurance accounts receivable, including aging reports
• Contact patients regarding outstanding balances and send billing statements
• Work insurance aging reports, including calling insurance companies on unpaid or delayed claims
• Submit and track insurance claims and pre-authorizations
• Accurately apply CDT codes for dental and orthodontic procedures
• Answer patient billing questions and assist with general office phone calls
• Assist with posting payments (checks and EFTs) as needed
• Set up and maintain patient payment plans
• Review and resolve account discrepancies and credits
• Communicate with the Office Manager regarding account status and follow-up needs
• Support the front office team with patient check-in and check-out when needed

Skills

Dental billing

CDT coding knowledge

Insurance processing

Communication with patients

Attention to detail

Job description

Smile Island Pediatric and Adult Dental Group in Rocklin, CA is seeking a detail-oriented Dental Billing Specialist to support our financial operations. The role focuses on patient and insurance billing, account follow-up, and clear communication about financial responsibilities.

The ideal candidate will have strong knowledge of CDT coding, dental insurance processes, and experience with both general dentistry and orthodontics, working closely with the Office Manager and front office team to