Dental Billing & Insurance Coordinator

Shreveport Bossier Family Dental Care; Shreveport (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401(k) with company matching

Employee Discounts

Vision coverage

Short-Term Disability & Life Insurance

Uniform Allowance

Job summary

Shreveport Bossier Dental is seeking a Dental Billing & Insurance Coordinator to join our team in Shreveport, LA. You will manage insurance eligibility, submit claims, obtain pre-authorizations, and interpret EOBs while ensuring accurate patient billing and strong customer service.

The ideal candidate will have experience in dental billing, excellent communication skills, and the ability to work independently in a fast-paced setting.

Qualifications

• Experience with dental billing and insurance is preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and stay organized in a fast-paced environment.
• Motivated, detail-oriented, and team-focused.

Responsibilities

• Verify dental insurance coverage and eligibility for patients prior to appointments.
• Submit insurance claims (electronic and paper).
• Prepare and submit pre-authorizations for treatment.
• Interpret Explanation of Benefits (EOBs) and update patient accounts.
• Follow up on outstanding claims via phone or online portals; attach required documentation.
• Collaborate with front office and clinical teams to ensure accurate treatment coding and billing.
• Maintain up-to-date claim status records and communicate with patients about insurance questions.
• Provide excellent customer service and clear communication to patients and carriers.

Skills

Billing & Insurance

Communication

Independent & Organized

Attention to detail

Team-oriented

Job description

Dental Billing & Insurance Coordinator

Location: Shreveport, LA

About Us

Locally owned and operated since 1987, Shreveport Bossier Dental has proudly served our community for over three decades.

Voted #1 by Locals Love Us for 15 consecutive years Named Top Doctors by SB Magazine for 14 years running

We provide exceptional dental care in a friendly, patient-centered environment. Our team is passionate about creating beautiful smiles and lasting patient relationships.

Learn more about us:
shreveportbossierdental.com
facebook.com/ShreveportBossierDental

Job Overview

Are you a highly motivated individual with a passion for organization and a strong attention to detail? Our growing dental practice is seeking an experienced and dedicated Dental Billing & Insurance Coordinator to join our team!

Key Responsibilities

• Verify dental insurance coverage and eligibility for patients prior to appointments
• Accurately submit insurance claims (both electronic and paper)
• Prepare and submit pre-authorizations for treatment
• Interpret Explanation of Benefits (EOBs) and update patient accounts accordingly
• Work outstanding insurance claims: follow up via phone or online portals, submit necessary attachments and documentation
• Collaborate with front office and clinical teams to ensure accurate treatment coding and billing
• Maintain up-to-date records of claim statuses and communicate with patients regarding insurance-related questions
• Provide exceptional customer service and clear communication to patients and insurance carrier

Qualifications

• Previous billing and insurance experience is a plus!
• Excellent verbal and written communication skills
• Ability to work independently, stay organized, and prioritize tasks in a fast-paced environment
• Highly motivated, detail-oriented, and team-focused

Why Join Us?

• Supportive and friendly team environment
• Opportunity for growth and continued education
• Modern, well-equipped dental office

Compensation & Benefits

• Starting Pay: $17.00/hour-
• Schedule: Monday–Thursday 8 AM–5 PM, Friday 8 AM–4 PM
• Monthly Bonus Program
• Medical Insurance with select Vision coverage
• Paid Time Off (PTO)
• Company-paid Dental Benefits (excluding lab costs)
• Short-Term Disability & Life Insurance
• 401(k) with company matching
• Employee Discounts
• Uniform Allowance

Our Vision

We are committed to mutual respect, clear communication, and teamwork. Our goal is to deliver an experience that exceeds patient expectations—so every patient leaves in optimal oral health and proud to refer friends and family to our practice. Every day, we live the vision of our practice.