Dental Billing AR Specialist

Babylon Dental Care; West Babylon (NY); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

401(k) with matching

Competitive salary

Health insurance options

Monthly team bonus opportunities

Paid time off

$2,500 dental credit for personal care

Job summary

Babylon Dental Care, located in West Babylon, NY, is offering a position for a Dental Collections & Billing Specialist. This role involves managing accounts receivable, generating billing statements, and engaging with patients regarding their accounts.

The ideal candidate will have at least a high school diploma, strong communication and organizational skills, and a willingness to learn about dental software. Compensation ranges from $27 to $29 per hour based on experience.

Qualifications

• High school diploma or equivalent required, college degree preferred.
• Knowledge of dental software is helpful but not mandatory.
• Strong understanding of dental insurance processes.

Responsibilities

• Review A/R reports monthly for accuracy.
• Follow up with patients and adjust A/R accounts as needed.
• Generate accurate billing statements every 30 days.

Skills

Communication skills

Mathematical skills

Organizational skills

Teamwork

Understanding of dental insurance processes

Education

High school diploma or equivalent

College degree

Tools

Dental software (Dentrix Ascend or similar)

Job description

Offer to work as a Dental Collections & Billing Specialist at Babylon Dental Care located in Patchogue, NY.

Dental Collections & Billing Specialist

Babylon Dental Care, a private practice renowned for excellence, compassion, and community impact, seeks a dedicated professional to join our Billing and Finance teams.

Benefits

• 401(k) with matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Parental leave
• Training & development
• Tuition assistance
• Wellness resources

Why Babylon Dental Care?

Step into a role where your work directly supports exceptional dental care and community service. We foster a collaborative environment that encourages professional growth and values every team member’s contribution.

What you can expect

A fast‑paced, challenging, and supportive work atmosphere focused on your success and satisfaction.

Training Overview

Complete a 15‑day Global Training program, paired with a personal Ambassador, to master the role and understand how all departments support you.

What we will ask of you

Commitment, teamwork, and a willingness to learn daily. The role is a stepping stone for professional growth within the practice.

• Reliable and team‑oriented
• Out‑of‑the‑box thinker and collaborator
• Empathic and compassionate
• Strong professional presence
• Multi‑tasking in a fast‑paced environment
• Openness to learning new technologies
• Self‑motivated and proactive
• Calm under pressure and an effective communicator
• Strong mathematical skills

We expect punctuality, presence for all shifts, and a dedication to going the extra mile for patients.

Responsibilities

• Review A/R reports monthly for accuracy.
• Follow up with patients and adjust A/R accounts as needed.
• Refer insurance issues to the billing team.
• Consult the billing department on balance questions post‑claim payment.
• Assess daily balance reports for mail and payment entries.
• Generate accurate billing statements every 30 days.
• Contact patients with more than 45 days outstanding, primarily by phone, and document attempts.
• Escalate to collection attorney after exhaustive attempts (with approval).
• Enter payments into patient ledgers after collection calls.
• Create next‑day patient balance reports and note explanations.
• Handle patient billing inquiries and calls.
• Check e‑mail regularly to maintain patient and team communication.
• Approve refund requests with a second financial team member.
• Collaborate to meet or exceed monthly goals for bonus distribution.
• Perform other tasks as directed by administration or COO.

Qualifications

• High school diploma or equivalent (required). College degree preferred.
• Knowledge of dental software (Dentrix Ascend or similar) is helpful but not mandatory; willingness to learn is required.
• Strong understanding of dental insurance processes.
• Excellent communication, math, and organizational skills.
• Ability to work independently and in a team setting.

Compensation and Perks

• Hourly rate: $27–$29, based on experience.
• Paid holidays, personal time off, sick time (NYS law compliance).
• Health insurance options and a $2,500 dental credit for personal care.
• 401(k) with employer match.
• Monthly team bonus opportunities.
• Benefits become effective after a 90‑day probationary period.