Dental Billing Coordinator - West Babylon,NY

Babylon Dental Care; West Babylon (NY); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Tuition assistance

Job summary

Babylon Dental Care in West Babylon, NY is seeking a Dental Billing Coordinator to join our busy Billing/Front Desk team. You will send claims, manage insurance communications, collect patient balances, and mentor others in insurance knowledge.

Candidates should have 3+ years dental insurance billing experience, bilingual English/Spanish welcomed, and a commitment to accuracy, teamwork, and exceptional patient service. We offer training, growth opportunities, and competitive compensation.

Qualifications

• Three or more years experience in dental insurance billing departments, with a general dental practice background (preferred three to five years).
• Flexible scheduling; office open 6 days a week, including early mornings, late evenings, and some holidays. Billing Coordinators work every other Saturday.
• Experience providing exceptional customer service in a fast-paced practice.
• Excellent attention to detail and follow-through.
• Strong math skills to calculate percentages accurately and explain EOBs.

Responsibilities

• Send insurance claims and monitor that all information is available and sent with initial bill drop.
• Communicate with the team regularly when service items are missing.
• Handle insurance claims that may be denied or rejected, addressing barriers promptly.
• Monitor pre-determinations sent to patient insurance companies.
• Collaborate with financial team or Patient Coordinators to collect patient balances.
• Keep up to date with email communications.
• Assist providers with documentation needed for timely payment.
• Help Front Desk team increase knowledge of dental insurance billing.
• Mentor new team members during global training.
• Work collaboratively with the practice to meet or exceed monthly goals.

Skills

Team oriented

Problem solving

Empathetic

Professional presence

Focus under pressure

Tech savviness

Self-motivated

Communication

Math skills

Mentoring

Bilingual English/Spanish

Adaptability

Education

High school diploma

College degree preferred

Job description

Dental Billing Coordinator

"Treating people like family for over 43 years and creating an experience that exceeds an expectation"

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Billing Coordinator to infuse new energy into our Billing/Front Desk teams. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The role aims to create everyday service success while offering opportunities for growth and advancement.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Tuition assistance

Why Babylon Dental Care?

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.

What you can expect

A fast‑paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role.

Training! We will train you to become a great Billing Coordinator and our Global Training program allows you to see how all departments support you. Some Billing Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators.

You start your journey with a 15‑day Global Training and an Ambassador to walk you through it all.

What we will ask of you

Commitment to Babylon Dental Care and our patients, teamwork, a willingness to learn each day, and a dedication to professional growth.

Our Billing department is very busy so we need someone who is:

• Reliable and team‑oriented, willing to emit positivity to everyone you work with.
• Out‑of‑the‑box thinker who collaborates to support growth.
• Empathetic and compassionate, building relationships with patients.
• Professional presence, advocating BDC’s service mindset.
• Ability to stay focused on tasks in a fast‑paced environment.
• Open to learning technologies that enhance patient care.
• Self‑motivated, taking initiative without constant direction.
• Calm under pressure, strong communicator with teammates and patients.
• Comfortable using mathematical skills when needed.
• High follow‑through and strong organizational skills.
• Willingness to mentor others to grow insurance knowledge.

Responsibilities

• Send insurance claims and monitor that all information is available and sent with initial bill drop.
• Communicate with the team regularly when service items are missing.
• Handle insurance claims that may get denied or rejected, addressing barriers promptly.
• Monitor pre‑determinations sent to patient insurance companies.
• Collaborate with financial team or Patient Coordinators to collect patient balances.
• Keep up to date with email communications.
• Assist providers with documentation needed for timely payment.
• Help Front Desk team increase knowledge of dental insurance billing.
• Mentor new team members during global training.
• Work collaboratively with the practice to meet or exceed monthly goals.
• Generate and review reports when directed.
• Enter insurance payments accurately.Add new insurance plans into the system when needed.
• Ensure plan notes are accurate and up to date.
• Send insurance claims & pre‑authorizations manually & electronically with necessary attachments.
• Assist patients in submitting second‑line claims accurately.
• Take responsibility for decreasing accounts receivable.
• Close out assigned accounts accurately and timely.
• Participate in bi‑weekly huddle calls with Admins to improve processes.
• Address ledger items as needed.

Qualifications

• Three or more years experience in dental insurance billing departments, with a general dental practice background (preferred three to five years).
• Flexible scheduling; office open 6 days a week, including early mornings, late evenings, and some holidays. Billing Coordinators work every other Saturday.
• Experience providing exceptional customer service in a fast‑paced practice.
• Excellent attention to detail and follow‑through.
• Strong math skills to calculate percentages accurately and explain EOBs.
• Positive, friendly, enthusiastic attitude; comfortable discussing sensitive financial concerns with patients.
• Outstanding teamwork skills.
• Bi‑lingual English and Spanish welcomed.

Education

• High school diploma or equivalent (required).
• College degree preferred.

Babylon Dental Care Perks

• Competitive Compensation: Earn $25 to $29 per hour.
• Comprehensive benefits: paid holidays, personal time off, sick time (per NYS law), health insurance, $2,500 dental credit, 401(k) with employer match, monthly team bonuses.
• Professional Growth: Opportunities for learning and advancement.

Are you ready to make a tangible difference in people’s lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? Join us in our mission to not just care for smiles, but to create them.

We look forward to meeting you!