Dental Billing Coordinator Patchogue NY

Babylon Dental Care; Village of Patchogue (NY); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Bonus based on performance

Tuition assistance

Flexible schedule

Dental insurance

Employee discounts

Job summary

Babylon Dental Care in Patchogue, NY is seeking a Dental Billing Coordinator to join our busy Billing/Front Desk teams. You will manage insurance claims, monitor payments, and coordinate with clinical and administrative staff to ensure accurate and timely billing.

The role offers growth opportunities, a supportive team, and a commitment to excellent patient service. Ideal candidates have 3+ years in dental insurance billing, strong knowledge of dental insurance processes, and are flexible with a

Qualifications

• Three or more years experience in dental insurance billing departments.
• Knowledge of Dentrix Ascend or other dental software would be helpful; Strong Dental Insurance knowledge is required.
• Flexibility in regards to scheduling; office operates 6 days a week.

Responsibilities

• Send insurance claims and monitor submission with initial bill drop.
• Monitor and address insurance claim denials and pre-authorizations to ensure timely payment.
• Collaborate with front desk and financial teams to resolve patient balances and improve AR.

Skills

Dental insurance billing

Dentrix Ascend

Bilingual English/Spanish

Customer service

Education

High school or equivalent

College degree preferred

Tools

Dentrix Ascend (software)

Job description

Dental Billing Coordinator

"Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Billing Coordinator to infuse new energy into our Billing/Front Desk teams. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free food & snacks

Why Babylon Dental Care?

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.

What you can expect

A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Billing Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Billing Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15 days Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Billing Coordinator.

What we will ask of you

• Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The sky’s the limit!
• Reliable and team orientated, willing to emote positivity to all who you work with.
• Out of the box thinker and collaborative nature to support our growth.
• Empathic and compassionate, someone who embraces patient care & building relationships that matter.
• High level of professional presence, advocates for BDC's service mindset.
• Ability to stay focused on completing tasks in order of importance in a fast paced environment.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator with team members and patients.
• Strong and comfortable with utilizing Mathematical skills, when needed.
• High follow thru and strong organizational skills.
• Open to mentor other team members to encourage Insurance related knowledge growth.

Example of a Billing Coordinator Day

• Send Insurance claims and monitor that all information is available and sent with the initial bill drop. Communicate with the team immediately and regularly when service items are missing that may make it harder to get Insurance to pay.
• Pay attention to and communicate when we see Insurance companies starting to play "games" with claim payment. Get ahead of their "games" and out smart them with our clinical findings clearly and appropriately communicated in hopes to avoid their initial denial. Create standards with the clinical team on what is needed on all claims.
• Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. Communicate with Patient Coordinators about any issues that may arise.
• Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care. Mentor PC's on how to understand prior balances and what to communicate to patients' in attempt to collect these balances.
• Comfortable with keeping up to date with email communications as the day goes on.
• Monitor sent claims that become denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment. Address as needed to move process along to ensure insurance payment.
• Assisting Providers with any further documentation needed to secure timely payment of claims.
• Constant collaborator in helping Front Desk team increase their knowledge of dental insurance billing.
• Mentoring new team members when they move through their global training time.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Enter Insurance payments accurately.
• Add new insurance plans into system when needed or directed.
• Make sure plan notes are up to date and accurate when working through your day.
• Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.
• Follow our secondary insurance policy to assist patients are submitting their claims accurately and timely.
• Help assume responsibility to decrease accounts receivable.
• Close out is assigned on a rotating bases. Make sure work is accurate, timely and shared with the right parties.
• Participate in bi-weekly Huddle calls with Admins to develop a better process in all we do.
• Ledger items addressed as needed.

Qualifications

• Three or more years experience in dental insurance billing departments. General dental practice experience is a must, three to five years preferred.
• Knowledge of Dentrix Ascend (or other dental software) would be helpful; Strong Dental Insurance knowledge is required.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Billing Coordinators work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.

Education

• High school or equivalent (Required).
• College degree preferred.

Babylon Dental Care Perks

• Competitive Compensation: Earn $25 to $29 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB. We look forward to meeting you!