Dental Assistant & Front Office Coordinator

Colonial Group; West Palm Beach (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Colonial Group in West Palm Beach is seeking a Dental Assistant/Front Office Assistant to support the dentist and team. Responsibilities include preparing treatment rooms, taking x-rays and impressions, and assisting chairside as allowed by state regulations.

In addition, you will handle front desk tasks such as scheduling, patient check-in/out, discussing treatment options and financial arrangements, and managing insurance billing to ensure accurate claims and reimbursement.

Qualifications

• High school diploma or equivalent.
• Active DA license and radiography certification.
• Knowledge of dental/medical insurance processes, including verification, claims, appeals and denial management.
• Experience with dentures and/or implants preferred.
• Proficient in Microsoft Office and dental software (Dentrix).

Responsibilities

• Manage phones, scheduling, patient check-in/out and calendar coordination.
• Collect and process payments; handle insurance verification, claims and financial arrangements.
• Maintain patient confidentiality and HIPAA compliance.
• Educate patients on procedures, treatment options and aftercare instructions.
• Support the dentist during procedures, including x-rays and denture adjustments within state guidelines.
• Prepare and maintain treatment rooms; sterilize instruments and uphold infection control standards.
• Maintain patient records and documentation.
• Manage supply inventory and assist with office preparation and daily cleaning duties.
• Provide excellent patient service to ensure a smooth office flow.
• Perform additional duties as assigned to support clinical and administrative needs.

Skills

Communication skills

Organization

Time management

Insurance knowledge

Office multitasking

Education

High School Diploma

Active DA and X-ray certification

Tools

Dentrix software

Microsoft Office

Job description

Colonial Group in West Palm Beach is seeking a Dental Assistant/Front Office Assistant to support the dentist and team. Responsibilities include preparing treatment rooms, taking x-rays and impressions, and assisting chairside as allowed by state regulations.

In addition, you will handle front desk tasks such as scheduling, patient check-in/out, discussing treatment options and financial arrangements, and managing insurance billing to ensure accurate claims and reimbursement.