Dental Front Office & Chairside Assistant

Colonial Group; Willowick (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Colonial Group is hiring a Dental Assistant/Front Office Assistant to support the dentist and team in patient care and front desk operations.

The role includes room setup, x-rays, post-op instructions, and chairside assistance as permitted by state regulations, along with scheduling, payments, insurance billing, and compliance with HIPAA. Strong communication and multitasking are essential.

Qualifications

• High School Diploma required.
• Active DA and X-ray certification required.
• Strong communication skills, both written and verbal.
• Knowledge of dental insurance processes, including verification, claims, and denials.
• Experience with Dentrix or dental software and Microsoft Office.

Responsibilities

• Manage phones, scheduling, patient check-in/out, and calendar coordination.
• Process payments, verify insurance, file claims, and discuss financial options with patients.
• Maintain HIPAA/OSHA compliance and protect patient confidentiality.
• Educate patients on procedures, treatment options, and aftercare.
• Support the dentist during procedures and assist with x-rays and impressions.

Skills

Communication skills

Insurance processes knowledge

Office software proficiency

Dentrix experience

Organization & multitasking

Dentures/implants experience

HIPAA compliance

Education

High School Diploma

Active DA and X-ray certification

Tools

Dentrix

Microsoft Office

Job description

Colonial Group is hiring a Dental Assistant/Front Office Assistant to support the dentist and team in patient care and front desk operations.

The role includes room setup, x-rays, post-op instructions, and chairside assistance as permitted by state regulations, along with scheduling, payments, insurance billing, and compliance with HIPAA. Strong communication and multitasking are essential.