Dental Assistant/Front Desk Receptionist

Seva Dental Team, LLC; Waterford Township (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Dental benefits (including immediate \

Health insurance + 401(k)

On-the-job training

Paid time off

No weekends

Job summary

Waterford Dental Team in Waterford Township, OH is growing and seeks a cross-trained Dental Assistant who can support chairside dentistry and manage front-office tasks with empathy. You'll be the calm connector between patients and the practice, ensuring a welcoming check-in and smooth scheduling in a fast-paced, people-facing environment.

The role requires prior dental experience and combines clinical assistance with lab/back-office support, including radiographs, charting, patient education,

Qualifications

• Prior dental experience is required.
• Completion of accredited dental assisting program or equivalent experience.
• Proficiency in dental terminology, procedures, and equipment.
• Strong communication skills (verbal and written).
• Excellent organization and attention to detail.
• Ability to multitask and prioritize confidently.
• A team-first mindset and patient-centered approach.

Responsibilities

• Answer patient calls with professionalism and empathy.
• Schedule appointments, manage patient flow, and keep the day running smoothly.
• Check patients in and out with a welcoming presence.
• Document patient financial and insurance responsibility with 100% accuracy.
• Collect payments for procedures and assist with past-due balances respectfully.
• Proactively call patients due for service or to book.
• Use scheduling tools to fill cancellations and past-due appointments.
• Support morning huddles and help the team stay aligned.
• Prepare patients for exams and assist clinicians with treatment and documentation.
• Provide chairside support and patient education.
• Take digital radiographs/X-rays.
• Assist hygienists and doctors with charting.
• Take detailed notes and record key information accurately.
• Adapt to a fast-paced environment while keeping quality high.
• Learn dental software or bring experience with it.
• Maintain high sanitization standards in a sterile setting.
• Sanitize operatories, instrument sterilization, stock supplies, and check in lab cases.

Skills

Strong communication

Organization & detail-oriented

Multitasking & prioritization

Team-first mindset

Education

High school diploma or equivalent

Completion of accredited dental assisting program or equivalent experience

Job description

Waterford Dental Team is growing, and we're looking for a cross-trained pro who can do two things really well:

1. support great dentistry chairside, and




2. make patients feel taken care of from "hi!" to "you’re all set."

If you're a Dental Assistant who's also interested in the front-office/business side (or already great at it), this role is for you. You'll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.

Prior dental experience is required. This is a fast-paced, people-facing role where details matter and kindness matters more.

What You'll Do

Patient Relations + Front Office

• Answer patient calls with professionalism and empathy (yes, even the "quick question" that is never quick)




• Schedule appointments, manage patient flow, and help keep the day running smoothly




• Check patients in and out with a welcoming, confident presence




• Document patient financial and insurance responsibility with 100% accuracy




• Collect payments for procedures performed and assist with past-due balances respectfully




• Proactively call patients who are due for service or need to book




• Use scheduling tools to fill cancellations and past-due appointments




• Support morning huddles and help the team stay aligned

Clinical Assisting

• Prepare patients for oral exams and assist clinicians with treatment and documentation




• Provide excellent chairside support and patient education




• Take digital radiographs/X-rays




• Assist hygienists and doctors with charting




• Take detailed notes and accurately record key information




• Adapt to a fast-paced environment while keeping quality high




• Learn dental software (or bring experience with it)




• Maintain a high standard of sanitization and comfort working in a sterile setting

Dental Lab + Back Office Support

• Sanitize operatories in accordance with CDC guidelines




• Instrument sterilization




• Stocking supplies and keeping rooms ready




• Check in lab cases and communicate with dental labs




• Assist with ordering supplies/inventory

What You Bring

• High school diploma or equivalent




• Completion of an accredited dental assisting program or equivalent experience




• Proficiency in dental terminology, procedures, and equipment




• Strong communication skills (verbal and written)




• Excellent organization and attention to detail




• Ability to multitask and prioritize confidently




• A team-first mindset and patient-centered approach

Benefits

• Dental benefits (including immediate family)




• Health insurance + 401(k)




• On-the-job training




• Paid time off




• No weekends

Ready to join a team that cares about patients (and each other)? Apply to Waterford Dental Team and let's make dental visits feel a little more human.