Dental Assistant/Front Desk Receptionist

Seva Dental Team; Waterford Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental benefits

Health insurance + 401(k)

On-the-job training

Paid time off

No weekends

Job summary

Waterford Dental Team in Michigan is seeking a cross-trained dental assistant who can handle both chairside support and front-office duties with warmth and professionalism. You’ll be the calm connector between patients and the practice, reassuring nervous patients and helping keep the schedule smooth.

Prior dental experience is required, and the role emphasizes accuracy in documenting insurance, taking radiographs, and assisting clinicians in a fast-paced, patient-centered environment.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited dental assisting program or equivalent.
• Proficiency in dental terminology, procedures and equipment.
• Strong communication skills, both verbal and written.
• Excellent organization and attention to detail.

Responsibilities

• Provide professional, empathetic patient relations and front-office support.
• Schedule appointments, manage patient flow and day-to-day operations.
• Check patients in/out with a welcoming demeanor and accuracy.
• Document patient financials and insurance with accuracy.
• Collect payments and assist with past-due balances respectfully.
• Perform chairside support and assist clinicians with treatment.
• Take digital radiographs and assist with charting.
• Sanitize operatories and maintain sterile environment.
• Assist with lab cases and inventory as needed.

Skills

Communication

Multitasking

Team player

Attention to detail

Dental terminology

Patient care

Education

High school diploma or equivalent

Accredited dental assisting program or equivalent experience

Tools

Dental software

X-ray/digital radiographs

Job description

Waterford Dental Team is growing, and we’re looking for a cross-trained pro who can do two things really well:

support great dentistry chairside, and

make patients feel taken care of from “hi!” to “you’re all set.”

If you’re a Dental Assistant who’s also interested in the front-office/business side (or already great at it), this role is for you. You’ll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.

Prior dental experience is required. This is a fast-paced, people-facing role where details matter and kindness matters more.

What You’ll Do

Patient Relations + Front Office

• Answer patient calls with professionalism and empathy (yes, even the “quick question” that is never quick)
• Schedule appointments, manage patient flow, and help keep the day running smoothly
• Check patients in and out with a welcoming, confident presence
• Document patient financial and insurance responsibility with 100% accuracy
• Collect payments for procedures performed and assist with past-due balances respectfully
• Proactively call patients who are due for service or need to book
• Use scheduling tools to fill cancellations and past-due appointments
• Support morning huddles and help the team stay aligned

Clinical Assisting

• Prepare patients for oral exams and assist clinicians with treatment and documentation
• Provide excellent chairside support and patient education
• Take digital radiographs/X-rays
• Assist hygienists and doctors with charting
• Take detailed notes and accurately record key information
• Adapt to a fast-paced environment while keeping quality high
• Learn dental software (or bring experience with it)
• Maintain a high standard of sanitization and comfort working in a sterile setting

Dental Lab + Back Office Support

• Sanitize operatories in accordance with CDC guidelines
• Instrument sterilization
• Stocking supplies and keeping rooms ready
• Check in lab cases and communicate with dental labs
• Assist with ordering supplies/inventory

What You Bring

• High school diploma or equivalent
• Completion of an accredited dental assisting program or equivalent experience
• Proficiency in dental terminology, procedures, and equipment
• Strong communication skills (verbal and written)
• Excellent organization and attention to detail
• Ability to multitask and prioritize confidently
• A team-first mindset and patient-centered approach

Benefits

• Dental benefits (including immediate family)
• Health insurance + 401(k)
• On-the-job training
• Paid time off
• No weekends

Ready to join a team that cares about patients (and each other)?

Apply to Waterford Dental Team and let’s make dental visits feel a little more human.