Dental AI Sales Engineer

Shining3D; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

401(k) matched

Transportation allowance

Job summary

Shining 3D is seeking a Dental AI Sales Engineer to drive adoption of our Dental AI Design platform in the U.S. market. You will support sales, onboard customers, and provide application guidance during CAD design for crowns, models, and night guards.

Ideal candidates have hands-on dental CAD experience, strong communication skills, and can work directly with dentists and labs. Knowledge of exocad and digital manufacturing workflows is a plus.

Qualifications

• Hands-on dental laboratory or CAD/CAM design experience.

Responsibilities

• Work with field sales to follow up with customers interested in Dental AI Design and convert them into active users.
• Conduct phone calls, virtual demonstrations, onboarding, and training for dental practices and laboratories.
• Guide customers through registration, case submission, AI design workflows, and their first successful case.
• Proactively engage our existing intraoral scanner customer base to promote and increase usage of the Dental AI Design platform.
• Answer customer questions and troubleshoot case-specific design and workflow issues.
• Coordinate with our global design and technical teams to resolve complex cases.
• Provide hands-on dental CAD design or modification support for urgent cases when needed.
• Help drive customer activation, repeat usage, and paid design service revenue.
• Experience with exocad or similar dental CAD software.

Skills

Dental CAD design

exocad

CAD/CAM design

Digital dentistry

Verbal communication

Sales support

Training and onboarding

Customer onboarding

Technical sales

AI workflows

Tools

exocad

Intraoral scanners

Job description

Shining 3D is a global leader in 3D scanning, additive manufacturing, and digital dental solutions. Our mission is to make high-quality digital dentistry accessible, reliable, and efficient for dental practices and labs around the world. With a rapidly expanding product ecosystem—including intraoral scanners, 3D printers, dental design software, and integrated cloud tools—we empower clinicians and technicians to deliver precise, streamlined patient care.

We are looking for a Dental AI Sales Engineer to drive the adoption and growth of our Dental AI Design platform. This customer-facing role combines sales support, customer onboarding, application support, and dental CAD design. The ideal candidate has hands-on dental laboratory or CAD/CAM design experience, strong communication skills, and enjoys working directly with dentists and dental laboratories.

The platform provides AI-powered dental design services, including applications such as crowns, models, and night guards, together with professional design support for more complex cases.

• Work with our field sales team to follow up with customers interested in Dental AI Design and convert them into active users.
• Conduct phone calls, virtual demonstrations, onboarding, and training for dental practices and laboratories.
• Guide customers through registration, case submission, AI design workflows, and their first successful case.
• Proactively engage our existing intraoral scanner customer base to promote and increase usage of the Dental AI Design platform.
• Answer customer questions and troubleshoot case-specific design and workflow issues.
• Coordinate with our global design and technical teams to resolve complex cases.
• Provide hands-on dental CAD design or modification support for urgent cases when needed.
• Help drive customer activation, repeat usage, and paid design service revenue.
• Experience with exocad or similar dental CAD software.
• Experience designing multiple indications such as crowns, bridges, models, night guards, implant restorations, surgical guides, or dentures.
• Strong understanding of digital dentistry and dental design workflows.
• Strong verbal and written communication skills.
• Comfortable proactively contacting customers by phone, email, and virtual meetings.
• Able to explain dental design and technical concepts clearly to dentists and dental laboratory professionals.
• Experience with intraoral scanners, dental 3D printing, milling, or digital manufacturing workflows.
• Previous customer-facing, application specialist, training, or technical sales experience.
• Familiarity with AI-powered dental design workflows is a plus.
• Experience working with dentists or dental laboratories in the U.S. market.
• Health/Dental/Vision insurance 100% covered by company.
• 401(k) matched.
• Transportation allowance if work in office.