DEN VAS Coordinator

Priority Dispatch Corp.; Denver, Northern (CO, KY); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Priority Dispatch Corp. seeks a VAS Coordinator in Denver, CO to guide multi-department activities and optimize team productivity. You will oversee daily operations, communicate clear instructions to staff, and support billing and administrative tasks while aligning with company guidelines.

Ideal candidates excel in CRM usage, leadership, data entry, and problem solving, with a strong understanding of warehouse processes and 3PL software. This is an on-site role in Denver.

Qualifications

• High school diploma or equivalent.
• Understanding of warehouse functions.
• Strong data entry and typing skills.
• Detail oriented and organized.
• Broad understanding of system functions at a high level.
• Experience with CRMs (Customer Relationship Management).
• Ability to communicate efficiently with team and superiors.
• Proven leadership in coordinating and motivating staff.
• Ability to think critically and resolve conflicts.

Responsibilities

• Maintain understanding of company guidelines, rules, and regulations.
• Assist in developing strategies for the team to reach goals.
• Know essential duties for VAS lead, QC, and water-spider roles.
• Clear instructions to team members and management.
• Communicate with all roles in Quickbox (E-mail, Teams).
• Monitor training applicability among team members.
• Manage daily operations.
• Assist with administrative duties.
• Problem-solving within the department as needed.
• Complete all billing.
• Delegate tasks and set deadlines.

Skills

CRM experience

Leadership

Communication

Data entry

Warehouse understanding

Detail oriented

Problem solving

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

3PL software

Job description

Job Details

Job Location: Denver - Denver, CO 80239

Salary Range: $21.10 - $21.10 Hourly

The VAS Coordinator is a leader who provides direction, instructions, and guidance to the team for the purpose of achieving a certain goal. The leader will know their team members' strengths, weaknesses, and how-to motivations to get optimal productivity from the team. The Coordinator will need to oversee and support multiple departments.

Responsibilities

• Maintain a high level of understanding of company guidelines, rules, and regulations
• Assist in developing strategies for the team to reach their goals
• Knowledge to perform all essential duties listed for VAS lead, Quality Control (QC), water-spider.
• Communicate clear instructions to team members and management
• Communicate with all rolls in Quickbox i.e. E-amil, teams messenger
• Monitor team members' participation to ensure the training provided is applied
• Manage daily operations
• Assist with Administrative duties
• Problem-Solving within the department as needed
• Complete all billing.
• Delegate tasks and set deadlines

Qualifications (Required)

• High school diploma or equivalent
• Understands warehouse functions
• Strong data entry and typing skills
• Detail oriented
• Understands systematical function on a high level.
• Experience with CRM’s (Customer Relationship Management)
• Communication Skills: Coordinator will need to communicate efficiently with team and superiors
• Leadership Skills: Coordinator will resolve conflicts, keep employees motivated and on-task
• Critical-Thinking Skills: Coordinator will determine the right course of action
• Organizational Skills: Coordinator will manage time, employees, and ensure all moving pieces remain in order in the department
• Problem-Solving Skills: Coordinator will define problems, come up with alternatives, assess which is the best course of action and act on it

Preferred Qualifications

• Knowledge on Microsoft Office programs
• Knowledge on 3PL program
• Understand all SLA standards
• Prior experience leading a team