Demo Systems Engineer – Data & AI Platform

Reltio, Inc.; Oklahoma City (OK); Hybrid; USD 77,000 - 142,000; Full time

Job summary

Reltio, Inc. is seeking a Technical Solution Specialist to enable Solutions Consulting by configuring and maintaining robust demo environments. You will load and refresh datasets, perform light scripting, and support integration setups to showcase the platform’s data unification and AI capabilities.

This role requires strong technical troubleshooting, experience with REST/JSON APIs, and familiarity with cloud platforms. A distributed workforce and flexible work arrangements are available.

Qualifications

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience.
• Minimum 2-5 years of experience in a technical support, IT operations, technical pre‑sales support, or similar role within the enterprise software industry.
• Strong technical troubleshooting and problem‑solving skills.
• Experience with data management concepts and working with databases (SQL or NoSQL).
• Familiarity with scripting languages (e.g., Python, JavaScript, Shell scripting) for automation and customization.
• Understanding of web technologies, APIs (REST/JSON), and basic integration concepts.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast‑paced environment.
• Good communication skills and ability to work collaboratively with technical and non‑technical team members.
• Experience working with cloud platforms (e.g., AWS, GCP, Azure) and their services.

Responsibilities

• Configure and maintain standard and customized demonstration environments for Reltio's data unification and AI platform.
• Load, manage, and refresh datasets within demo environments to support various industry use cases and prospect‑specific scenarios.
• Assist Solutions Consultants with technical aspects of demo preparation, including light scripting, data manipulation, and basic integration setups.
• Troubleshoot and resolve technical issues within the demonstration environments promptly to ensure availability and reliability.
• Document demo environment configurations, customization procedures, and troubleshooting guides.
• Collaborate with Solutions Consultants and SC Management to understand evolving demo requirements and implement necessary technical changes.
• Support the creation and maintenance of reusable demo assets and technical components.
• Stay updated on Reltio product releases and new features, ensuring demo environments reflect the latest capabilities.
• Assist in testing new product features within the context of demonstration environments.
• Manage access and permissions for demo environments.

Skills

Troubleshooting

Data management

APIs REST/JSON

Cloud platforms

Scripting

Web tech basics

Git workflows

Pre-sales support

Security best practices

Education

Bachelor's or Associate degree in CS/IT

Tools

Docker

Kubernetes

GitHub

Bitbucket

SQL/NoSQL databases

Job description

Reltio, Inc. is seeking a Technical Solution Specialist to enable Solutions Consulting by configuring and maintaining robust demo environments. You will load and refresh datasets, perform light scripting, and support integration setups to showcase the platform’s data unification and AI capabilities.

This role requires strong technical troubleshooting, experience with REST/JSON APIs, and familiarity with cloud platforms. A distributed workforce and flexible work arrangements are available.