Demand Writer

DK Law - Injury, Accident, and More; Costa Mesa (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Firm-paid health, dental, vision, and

life insurance after 60 days

401(k) with company match after one yr

Two weeks of PTO after 90 days

On-site gym

Job summary

DK Law - Injury, Accident, and More seeks a Junior Demand Writer to convert organized case files into compelling narratives communicating injuries, treatment, damages, and client experiences. You will work with attorneys and the Demands Team to move cases toward resolution in a trusted, fast-paced environment.

The position is full-time, in-office at our Costa Mesa headquarters, offering benefits and opportunities to develop expertise in personal injury advocacy through hands-on settlements and

Qualifications

• 1–2 years in auto insurance or personal injury writing
• Strong writing, editing, and proofreading skills
• Ability to organize complex information into clear narratives
• Proficient with Microsoft Office
• Bachelor’s degree preferred; bilingual a plus

Responsibilities

• Draft persuasive demand packages for insurance carriers
• Review case files and medical records for damages
• Support settlement negotiations with attorneys
• Maintain client communications and case deadlines

Skills

Legal writing

Demand writing

Attention to detail

Microsoft Office

Bilingual English/Spanish

Education

Bachelor's degree preferred

Tools

CRM software

Job description

We are seeking a Junior Demand Writer to prepare persuasive demand packages and help move clients’ cases toward resolution. In this role, you will transform well-organized case files, medical records, and supporting documentation into compelling narratives that clearly communicate each client’s injuries, treatment, damages, and overall experience.

This is an excellent opportunity for a strong writer and detail-oriented professional who wants to develop expertise in personal injury advocacy. You will collaborate closely with attorneys and the Demands Team while gaining hands-on experience with settlements, insurance carriers, and the lifecycle of a personal injury claim.

What You Will Do

• Draft clear, persuasive, and well-supported demand packages for submission to insurance carriers
• Review case files, medical records, bills, incident reports, and supporting documentation to accurately present each client’s damages
• Work closely with attorneys and the Demands Team to support settlement efforts
• Assist attorneys with reviewing and evaluating settlement offers
• Prepare written counter-demands and communicate verbal counter-demands to insurance carriers and adjusters, as directed
• Maintain regular communication with clients and their families regarding injuries, treatment, case progress, and settlement status
• Ensure clients remain informed of important developments and status changes
• Monitor case deadlines and prioritize files with approaching statutes of limitations
• Serve as a liaison between the Demands and Litigation Teams when cases require escalation
• Track case progress and accurately document communications, offers, and updates in the firm’s CRM
• Prepare and send settlement releases to clients and insurance carriers
• Review, organize, and document settlement correspondence received from insurance carriers
• Answer and route incoming calls using a multi-line telephone system
• Scan, copy, fax, organize, and file case-related documents
• Role may include other relevant duties as assigned.

What We’re Looking For

• One to two or more years of relevant professional experience in one or more of the following areas:
• Auto insurance claims adjusting, including bodily injury, property, or casualty claims
• Personal injury or workers’ compensation legal support
• Legal, academic, professional, or persuasive writing
• Teaching English, communications, or a related subject
• Another writing-intensive or case-management role
• Exceptional writing, editing, grammar, and proofreading skills
• Ability to organize complex information and develop clear, persuasive narratives
• Strong verbal communication and interpersonal skills
• Excellent attention to detail, organization, and time-management skills
• Ability to prioritize multiple cases and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Bachelor’s degree preferred but not required
• Bilingual English and Spanish preferred
• Prior personal injury experience is helpful but not required

Why DK Law?

This is a full-time, in-office opportunity at our Costa Mesa HQ, and we’re proud to offer top-tier benefits and a work culture that supports your growth:

• Firm-paid medical, dental, vision, and life insurance after 60 days
• 401(k) with 3% company match after one year
• Two weeks of PTO after 90 days
• Access to our state-of-the-art on-site gym
• Career pathing and development opportunities
• A passionate, driven team that actually enjoys working together

Equal Opportunity Employer Statement

The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.