Delta Airlines Remote Careers @ Get Dream Job

Delta Airlines; Tallahassee (FL); Remote; USD 28,000 - 41,000; Full time

Job summary

Delta Airlines in the United States is seeking a Customer Service Agent to support passengers through ticketing, reservations, and airport services. The role emphasizes customer care and efficient use of Delta technology to enhance the travel experience.

You will greet travelers, assess needs, and guide them through available options while maintaining Delta's service standards. The position requires a bachelor's degree, fluency in English and Italian, and the ability to work varied shifts,

Qualifications

• Must be fluent in English and Italian, written and spoken.
• Must have a valid work document to work/live in Italy at the time of application.
• Delta will not sponsor candidates for this position.
• Must be willing to work scheduled shifts including afternoons, evenings, weekends and holidays.
• Must type at least 30 words per minute to use the agent's computer package.

Responsibilities

• Manages ticketing and reservations for passengers and events, including luggage handling.
• Greets customers, assesses needs, explains Delta technology options, and guides them.
• Promotes efficient use of airport technology to enhance customer experiences.
• Displays Delta's positive image.
• Notifies customers about service delivery.
• Coordinates with internal teams to dispatch aircraft on time.
• Performs tasks as needed across operations.
• Demonstrates safety practices in all procedures.

Skills

English fluency

Italian fluency

Education

Bachelor's Degree

Job description

Job Responsibilities:

Customer Service Agent

Salary:

$20-30/Hour

Company:

Delta Airlines

Location:

USA

Educational Requirements:

Bachelor's Degree

Full Job Description:

As a Customer Service Manager, you will play a key role in demonstrating Delta's commitment to our customers by making their travel experience as smooth and enjoyable as possible.

Summary of Services:

• Manages all aspects of operations related to ticketing and reservations for passengers and events required to board and disembark passengers, including tagging and picking up luggage and luggage straps for delivery to ramps.
• Greets customers properly, assesses their needs, explains Delta technology options and guides them effectively.
• Positive impact on the use of customer airport technology to ensure a better, faster and more efficient airport experience for all customers.
• Displays Delta's positive image.
• Notifies customers when you see service delivery.
• Coordinates effectively with internal resources to work under pressure and time constraints to dispatch aircraft on time.
• Performs various tasks depending on the operational tasks of the work area; However, employees can fly over and want to do all the work. Specific roles, responsibilities and departments may vary or be included depending on the situation and requirements.
• Demonstrates safety practices in all operational processes and procedures.

What You Need to Succeed (Minimum Qualifications)

Must be able to speak English and Italian fluently both orally and in writing.

The applicant must have a valid work document to work/live in Italy at the time of application.

Delta will not sponsor candidates for this position.

Must be willing to work scheduled shifts and/or shifts including afternoons, evenings, weekends and holidays.

The employee must be able to type a minimum of 30 words per minute to effectively use the agent's computer package.

If Delta is working now, it must be doing well in its current state.