Delivery Support Specialist (Warehouse & Customer Service)

HD Supply; West Sacramento (CA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) with company match

Paid holidays

Vacation & PTO

Wellness day

Sick time

Life insurance

Commuter benefits

Tuition reimbursement

Job summary

HD Supply in West Sacramento, CA is seeking a delivery assistant to support drivers with loading, unloading, and customer interactions while upholding safety procedures. The role does not involve driving company or rental vehicles.

You will work closely with drivers to ensure accurate deliveries, inspect loads for damage, and assist with material handling as needed, maintaining professional customer service throughout the delivery process.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.
• Performs general warehouse duties as needed.

Skills

Warehouse procedures knowledge

Delivery driver support

Material handling equipment operation

Education

HS Diploma or GED

Job description

HD Supply in West Sacramento, CA is seeking a delivery assistant to support drivers with loading, unloading, and customer interactions while upholding safety procedures. The role does not involve driving company or rental vehicles.

You will work closely with drivers to ensure accurate deliveries, inspect loads for damage, and assist with material handling as needed, maintaining professional customer service throughout the delivery process.