Delivery Supervisory

Breakthru Beverage; Minneapolis (MN); Hybrid; USD 68,000 - 80,000; Full time

Benefits offered by this job

Bonus program

Health care benefits

Time off benefits

401(k) plan

Job summary

Breakthru Beverage Group seeks a Delivery Operations Manager to assist with the daily management of the operations delivery staff in Minneapolis, MN. You will support the delivery operations team, monitor fleet, and partner with sales, warehouse, and customer service to ensure safe, efficient service.

The role requires a Bachelor’s degree or equivalent, 3+ years of experience, strong MS Office and presentation software skills, and proven communication, analytical, and problem-solving abilities.

Qualifications

• Bachelor’s degree in related field or equivalent training/experience.
• Minimum 3 years’ experience in related area.
• Proficient with MS Office and presentation software.
• Strong verbal/written communication and customer service skills.
• Ability to multi-task, work independently and/or in a team, meet deadlines.
• Analytical and reporting skills.
• Sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume environment.

Responsibilities

• Effectively aide in managing the delivery operations team.
• Monitor delivery fleet using MobileCast and/or Roadnet.
• Recommend and/or perform performance management actions including hiring, transfers, and discipline.
• Maintain driver attendance records, sick days, vacation, etc.
• Train drivers in safe driving and delivery process.
• Ride along with drivers to coach customer service, productivity, and safety.
• Payroll oversight including attendance records and PTO.
• DOT compliance responsibilities and drug screening.
• Verify and process daily driver invoices and paperwork.
• Interface with customers to resolve discrepancies and build relationships.
• Collaborate with sales, warehouse, delivery and customer service.
• Administer workers’ compensation, incentives and safety programs.
• Handle beverage alcohol product responsibilities.
• Other duties as assigned.

Skills

MS Office

Presentation software

Communication skills

Analytical skills

Problem solving

Multi-tasking

Teamwork

Education

Bachelor’s degree

Tools

Presentation software

Job description

Time Type:

Full time

Job Family Group:

Market Operations

Job Description Summary:

The primary purpose of this position is to assist with the daily management of the operations delivery staff.

Job Responsibilities:

• Effectively aide in managing the delivery operations team.
• Monitor delivery fleet using MobileCast and/or Roadnet.
• Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
• Maintain driver’s attendance records, sick days, vacation, etc.
• Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
• Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
• Payroll oversight including attendance records and paid time off
• Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
• Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
• Interface with customers solving discrepancies, problems and creating a cohesive relationship.
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
• Administration of worker’s compensation, incentive and safety programs.
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 3 years’ experience in related area
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Maintain a valid CDL license

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Frequently walk and stand for extended periods of time

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience.

Salary Range: $67,500-$80,400/yr.

This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan.

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.