Delivery Supervisory

Breakthru Beverage Group; Minneapolis (MN); On-site; USD 68,000 - 80,000; Full time

Job summary

Breakthru Beverage Group in Minneapolis is seeking a full-time Operations Delivery Supervisor to assist with daily management of the delivery operations staff and oversee fleet performance. This role focuses on coordinating drivers, monitoring routes, and maintaining compliance with safety and company procedures.

The position requires a Bachelor’s degree or equivalent, 3+ years in operations, strong MS Office skills, and excellent analytical and communication abilities.

Qualifications

• Bachelor’s degree in a related field or equivalent training/experience.
• At least 3 years’ experience in operations/logistics or a related area.
• Proficient in MS Office and business software.
• Strong analytical, reporting, and problem-solving abilities.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Assist in managing the delivery operations staff and oversee daily activities.
• Monitor delivery fleet using MobileCast and Roadnet.
• Support performance management, including hiring, transfers, and disciplinary actions.
• Maintain driver attendance, PTO, and compliance with safety and company policies.
• Provide coaching to drivers on customer service, productivity, and safety.
• Oversee invoicing, paperwork, returns, and collections for daily deliveries.
• Interface with customers to resolve discrepancies and build relationships.
• Collaborate with sales, warehouse, and customer service teams.
• Administer workers’ compensation, incentives, and safety programs.
• Handle beverage alcohol product in accordance with company policies.

Skills

MS Office

Analytical skills

Problem solving

Communication skills

Customer service

Education

Bachelor’s degree or equivalent

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.Time Type:Full timeRemote Type:Job Family Group:Market OperationsJob Description Summary:The primary purpose of this position is to assist with the daily management of the operations delivery staff.Job Description:Job Responsibilities:Effectively aide in managing the delivery operations team.Monitor delivery fleet using MobileCast and/or Roadnet.Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.Maintain driver’s attendance records, sick days, vacation, etc.Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practicesPayroll oversight including attendance records and paid time offResponsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.Interface with customers solving discrepancies, problems and creating a cohesive relationship.Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.Administration of worker’s compensation, incentive and safety programs.Responsibly handle beverage alcohol product.Other duties, as assigned by the jobholder’s supervisor, may also be required.Minimum Qualifications:Bachelor’s degree in related field and/or equivalent training and work experienceMinimum of 3 years’ experience in related areaProficient PC skills using MS Office and other various computer programs including presentation softwareMust be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skillsAbility to multi-task, work independently and/or within a team, pay attention to detail and meet deadlinesAnalytic and Reporting skillsUtilize sound judgement and problem-solving skillsAbility to work in fast-paced, high-volume, team environmentPreferred Qualifications:Maintain a valid CDL licensePhysical Requirements:While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephoneOccasionally carry & lift up to 65 poundsOccasionally reach overhead, squat and bendFrequently walk and stand for extended periods of timeCompetencies:May help coordinate the work of junior members of the team.Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience.Salary Range: $67,500-$80,400/yr.This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan.Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.