Delivery Supervisor

Lakeshore-Beverage; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Retirement plan

Job summary

Lakeshore Beverage is seeking a Delivery Supervisor to coordinate and supervise our delivery mission. The Delivery Supervisor oversees the delivery team, optimizes routes, and drives safe, compliant operations while onboarding new drivers and mentors.

This role requires a Class A CDL and DOT regulatory knowledge, with emphasis on efficiency and customer service. The ideal candidate has prior delivery supervisory experience, strong planning and leadership skills, and proficiency in Microsoft

Qualifications

• High school diploma or GED; college credit considered a plus.
• Must currently possess a Class A CDL and a DOT medical card or obtain within 90 days.
• Experience in delivery supervision/management preferred.

Responsibilities

• Supervise Delivery Team Members including Drivers, Assistants, and helpers.
• Coordinate delivery routes and merchandising of presold orders to meet service standards.
• Hire, onboard, train, and develop delivery staff in collaboration with HR.
• Monitor KPIs like cases delivered, order accuracy, and safety compliance.
• Ensure safety programs and DOT regulations are followed in a fast-paced environment.

Skills

Leadership

Team management

Coaching

Planning

Safety awareness

DOT compliance

CDL (Class A)

DOT medical card

Microsoft Office

Communication

Education

High school diploma or GED

Some college/degree a plus

Tools

Excel

Outlook

PowerPoint

Laptop/iPad

Smartphone

Job description

Lakeshore Beverage is seeking a Delivery Supervisor to coordinate and supervise our delivery mission.GROW YOUR CAREER WITH US!The Delivery Supervisor is responsible for the efficient delivery and merchandising of Lakeshore Beverage’s products through the work of Delivery Team Members. The Delivery Supervisor ensures effective selection and onboarding of new Delivery Team Members, responds to customer issues, and optimizes the efficiency of routes. Effective safety and DOT compliance leadership and execution is a must for this position. The Delivery Supervisor participates in and facilitates the development of new CDL holders through the Company ELDT program.Duties & ResponsibilitiesPartners with HR in the hiring process (interviewing, selection and onboarding) to ensure the right fit for the role, an excellent onboarding experience, and achievement of budgeted staffing needsManages, leads, and motivates a team of Delivery Team Members including Drivers, Assistant Drivers, and Casual helpersTeaches, coaches, and trains Delivery Team Members on processes and procedures necessary to maximize profit and productivityEnsures core internal audit guidelines and procedures are followed and met, including cash handling, time-card management, fuel card management, etc.Manages the delivery and merchandising of all presold orders in the assigned territory, to ensure that customer service and company standards are maintained at satisfactory levels while looking for continuous improvement opportunitiesMonitors key business indicators, including the number of cases delivered, finished product loss, percentage of orders delivered, field observations completed, etc.Establishes behaviors that ensure a safe working environment is provided and ensures that Delivery Team Members are trained on safe working techniques in the tradePartners cross functionally to manage and lead effective communications with sales, warehouse, and route planning teamsHigh school diploma or GED – some college and/or degree is a plusKnowledge acquired through previous delivery supervisory and/or management rolesMust currently possess a Class A CDL and a DOT medical card or be able to obtain these within 90 days or less from time of hireAcceptable driving recordPrior leadership and management experience requiredMust demonstrate good planning techniques and organizational skillsAbility to lead, coach and develop a teamAbility to manage constant change in a fast-paced environmentComputer skills in email, Outlook, Microsoft Office Excel, PowerPoint , laptop, iPad, and Smart Phone as well as ability to learn Company-selected softwareKnowledge of DOT regulations pertaining to a short-haul motor carrierMust be able to lift and merchandise products up to 60 pounds and be able to use vBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offParental leaveReferral programRetirement planVision insuranceWork Location: In person