Delivery Supervisor

Breakthru Beverage Group; Middle River (MD); On-site; USD 55,000 - 74,000; Full time

Job summary

Breakthru Beverage Group is seeking a Delivery Supervisor to lead a team of drivers, ensuring safe, efficient, and on‑time deliveries while delivering excellent service to customers. You will coach, develop people, solve operational challenges, and drive continuous improvement in a fast‑paced environment.

Schedule: Tuesday–Friday 11:30AM start with a 4‑day work week. Compensation: $54,600–$74,025 annually, plus a 10% annual bonus opportunity.

Qualifications

• 3+ years experience in delivery/logistics or related field.
• Proficiency with MS Office and presentation software.
• Strong communication and problem‑solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Lead and coach the delivery operations team to ensure safe, timely deliveries.
• Monitor fleet performance using Samsara and drive continuous improvement.
• Perform performance management actions (hiring, transfers, discipline).
• Maintain drivers' attendance, PTO and payroll oversight.
• Train drivers on safety and company procedures; ride along for coaching.
• Ensure DOT compliance and accurate driver invoicing and paperwork.
• Resolve customer discrepancies and maintain cross‑functional relationships.

Skills

Analytical skills

Communication skills

Multi-tasking

MS Office

Customer service

Education

Bachelor’s degree or equivalent

Tools

Samsara

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.

Time Type

Full time

Remote Type

Job Family Group

Market Operations

Job Description Summary

Join a fast-paced team where your leadership makes a real impact every day. As a Delivery Supervisor, you'll lead a team of drivers, ensuring deliveries are completed safely, efficiently, and on time while creating an outstanding experience for both your team and our customers. This is a hands-on leadership role for someone who enjoys coaching and developing people, solving operational challenges, and keeping a busy operation running smoothly. If you're energized by leading high-performing teams, making quick decisions, and driving continuous improvement in a dynamic environment, we want to hear from you.

Schedule: Tuesday–Friday | 11:30AM - Finish (Enjoy a 4-day work week!)

Compensation: $54,600–$74,025 annually, plus a 10% annual bonus opportunity.

Job Description

Job Responsibilities:

• Effectively aide in managing the delivery operations team.
  • Monitor delivery fleet using Samsara.
  • Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
  • Maintain driver’s attendance records, sick days, vacation, etc.
  • Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
  • Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
  • Payroll oversight including attendance records and paid time off
• Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
• Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
• Interface with customers solving discrepancies, problems and creating a cohesive relationship.
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
• Administration of worker’s compensation, incentive and safety programs.
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications

• Minimum of 3 years’ experience in related area
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications

• Maintain a valid CDL license
• Bachelor’s degree in related field and/or equivalent training and work experience

Physical Requirements

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Frequently walk and stand for extended periods of time

Competencies

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Compensation: $54,600–$74,025 annually, plus a 10% annual bonus opportunity

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.