Delivery Store General Manager - Fast-Paced Ops Leader

SmartRecruiters, Inc.; Rocky Mount (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Dominos in Rocky Mount, NC is seeking a General Manager to lead daily store operations, manage a team of delivery drivers and CSRs, and ensure orders are processed accurately and delivered on time. You will open/close procedures, oversee inventory and deposits, and promote promotions to grow sales.

The role requires strong leadership, effective scheduling, and adherence to company standards for grooming and service. Candidates should excel in customer service and teamwork.

Qualifications

• Leadership experience in a fast-paced retail/food service environment.
• Ability to read and interpret P&L statements and drive financially responsible decisions.
• Strong communication and conflict-resolution skills.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure fast, accurate orders.
• Oversee end-of-night deposits and nightly product inventory checks.
• Ensure store opens on time and is ready to receive orders.
• Maintain staffing levels with an effective employee schedule.
• Coordinate delivery routing to maximize on-time performance.
• Uphold Domino's standards for grooming, uniforms, and appearance.
• Promote products, specials, and promotions to drive sales.
• Ensure vehicle compliance for delivery operations and safe orders.

Skills

Team leadership

P&L literacy

Customer service

Job description

Dominos in Rocky Mount, NC is seeking a General Manager to lead daily store operations, manage a team of delivery drivers and CSRs, and ensure orders are processed accurately and delivered on time. You will open/close procedures, oversee inventory and deposits, and promote promotions to grow sales.

The role requires strong leadership, effective scheduling, and adherence to company standards for grooming and service. Candidates should excel in customer service and teamwork.