General Manager - Fast-Paced Pizza Store Ops

Domino's; Cary (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Domino's in Cary, NC seeks an experienced manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited accurately and on time. You will handle end-of-day deposits, nightly inventory, and scheduling to meet business needs while upholding Domino's standards and customer service excellence.

Responsibilities include opening readiness, routing optimization, crew development, and cross-training for various store operations.

Qualifications

• Experience leading store operations and a team of drivers and CSRs.
• Ability to manage end-of-day deposits and nightly inventory counts.
• Proven skills in scheduling, labor optimization, and customer service.
• Comfort with P&L ledger understanding and routine reporting.

Responsibilities

• Lead a team of delivery drivers and CSRs to expedite orders accurately.
• Oversee end-of-day bank deposits and nightly inventory counts.
• Ensure opening readiness and a sense of urgency for every order.
• Maintain store operations per Domino's standards and coordinate with staff.
• Manage scheduling, labor needs, and cross-training for opening/closing.
• Collect payments and receipts; resolve customer issues to promote loyalty.
• Ensure vehicle inspections and on-time delivery performance.
• Read and interpret P&L ledger; uphold grooming and appearance standards.
• Promote pizza products, specials, and promotions; support cross-training.

Skills

Leadership

Team management

Staff scheduling

Customer service

Dispute resolution

P&L literacy

Routing optimization

Communication

Job description

Domino's in Cary, NC seeks an experienced manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited accurately and on time. You will handle end-of-day deposits, nightly inventory, and scheduling to meet business needs while upholding Domino's standards and customer service excellence.

Responsibilities include opening readiness, routing optimization, crew development, and cross-training for various store operations.