Delivery Specialist: Legendary Customer Experience

Tractor Supply Company; Southampton Township (NJ); On-site; USD 36,000 - 54,000; Full time

Job summary

Tractor Supply Company is seeking a Delivery Specialist to efficiently deliver purchased merchandise to customers in the designated market. You will build trusted relationships, offer seasoned advice, and resolve issues while ensuring safe delivery and handling of products.

You will maintain vehicle readiness, coordinate with store personnel, and provide excellent customer service. This role requires a valid driver’s license and a focus on safety and timely deliveries.

Qualifications

• Experience: Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack and forklift preferred. Must be 21 years of age or older, have at least 3 years of driving experience and meet MVR check requirements.
• Education: High school diploma or equivalent (preferred)
• Professional Certifications: DOT Medical Card as required

Responsibilities

• Deliver purchased merchandise to customers within the assigned market.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and equipment.
• Load, unload, and organize products safely.
• Perform pre-trip and post-trip vehicle inspections.
• Maintain an accurate record of deliveries and issues.
• Communicate with customers with updates or concerns during delivery.
• Provide exceptional customer service and a positive experience.
• Partner with field sales team and store personnel to satisfy customer needs.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow traffic laws and company policies for safe driving.
• Handle returns, exchanges, or customer inquiries as needed.

Skills

Customer service

Time management

Communication skills

GPS navigation

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Tools

Pallet jack

Forklift

Outlook

Job description

Tractor Supply Company is seeking a Delivery Specialist to efficiently deliver purchased merchandise to customers in the designated market. You will build trusted relationships, offer seasoned advice, and resolve issues while ensuring safe delivery and handling of products.

You will maintain vehicle readiness, coordinate with store personnel, and provide excellent customer service. This role requires a valid driver’s license and a focus on safety and timely deliveries.