Delivery Route Scheduler & Customer Liaison

Jobtailor; Gaithersburg (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in Gaithersburg, MD is seeking a Delivery Coordinator to manage driver schedules, coordinate routes, and ensure on-time deliveries while maintaining accuracy and strong customer communication.

The role uses a dispatch system to track orders, assigns runs to drivers, and collaborates with warehouse staff to ensure correct shipping and cash handling procedures. A valid driver's license and flexibility for shifts are required.

Qualifications

• Accurate adherence to written and verbal directions.
• Maintain productivity and quality per department standards.
• Remain focused in a fast-paced warehouse environment.
• Attention to detail and strong communication skills.
• Time management and ability to work under pressure.
• Ability to collaborate with staff and supervisors.

Responsibilities

• Schedule drivers’ routes and ensure on-time, accurate deliveries
• Work well with customers
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Ensure drivers count money collected and put delivery times on bills
• Work with Parts Pullers to ensure deliveries go out correctly
• Work with drivers to ensure they know the correct route
• Update customers by phone on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned

Skills

Route Scheduling

Warehouse Experience

Cash Handling

Order Tracking

Delivery Coordination

Education

Valid Driver’s License

Tools

Dispatch Program

Job description

Jobtailor in Gaithersburg, MD is seeking a Delivery Coordinator to manage driver schedules, coordinate routes, and ensure on-time deliveries while maintaining accuracy and strong customer communication.

The role uses a dispatch system to track orders, assigns runs to drivers, and collaborates with warehouse staff to ensure correct shipping and cash handling procedures. A valid driver's license and flexibility for shifts are required.