Delivery Operations Lead: Dispatch, Routing & Team Training

Temco Logistics LLC; Armonk (NY); On-site; USD 75,000 - 98,000; Full time

Job summary

Temco Logistics LLC, a proud subsidiary of The Home Depot, is seeking an Operations Manager to lead delivery and customer service teams in Armonk, NY. The role focuses on coordinating schedules, ensuring on-time deliveries, and maintaining high service standards in a fast-paced environment.

You’ll monitor daily operations, support drivers, train staff, and collaborate with routing and driver managers to optimize performance, while reviewing payroll, handling reschedules, and driving improvements

Qualifications

• Experience managing transportation operations and dispatch in a logistics setting.
• Proven routing and dispatching experience to optimize schedules.
• Experience with warehouse management and inventory control.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend improvements.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics LLC, a proud subsidiary of The Home Depot, is seeking an Operations Manager to lead delivery and customer service teams in Armonk, NY. The role focuses on coordinating schedules, ensuring on-time deliveries, and maintaining high service standards in a fast-paced environment.

You’ll monitor daily operations, support drivers, train staff, and collaborate with routing and driver managers to optimize performance, while reviewing payroll, handling reschedules, and driving improvements