Delivery Operations Supervisor | Driver Team Lead

Empire Auto Parts

Indianapolis (IN)

On-site

USD 52,000 - 76,000

Full time

6 days ago

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Job summary

Empire Auto Parts in Indianapolis seeks a Driver Supervisor to oversee delivery operations, lead a team of drivers, and ensure on-time, compliant deliveries. You will develop routes, monitor performance, and coordinate with sales and warehouse to meet customer needs.

The role requires leadership, organizational skills, and a proactive approach to safety and process improvements in a fast-paced environment.

Qualifications

High school diploma or equivalent; certifications in logistics or transportation management are a plus.
Proven experience in a supervisory or management role, preferably in delivery or logistics.
In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
Strong organizational and time management abilities with attention to detail.
Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities.
Proficient computer skills and familiarity with delivery management software and systems.
Valid driver's license with a clean driving record.
Knowledge of safety regulations and best practices in transportation operations.

Responsibilities

Supervise a team of delivery drivers, providing guidance and performance feedback.
Develop and implement delivery schedules, routes, and procedures to optimize efficiency.
Monitor and maintain records of delivery activities, including logs, mileage, fuel, and vehicle maintenance.
Coordinate with sales and customer service to ensure timely order processing and delivery.
Conduct regular inspections of delivery vehicles for safety compliance.
Collaborate with warehouse to ensure inventory management and loading accuracy.
Resolve delivery issues such as delays and complaints promptly.
Stay updated on industry trends and best practices; recommend process improvements.
Ensure compliance with local, state, and federal transportation regulations.
Foster a positive, collaborative work environment with strong communication.
Collaborate with departments to ensure efficient delivery of products.
Oversee payroll submissions, including timekeeping and PTO approvals.
Hold team accountable up to progressive disciplinary actions.
Player/Coach role with expectation to complete routes as needed.