Driver Supervisor

Empire Auto Parts; Eagle Ford (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Empire Auto Parts is seeking a Driver Supervisor to oversee delivery operations, ensuring on-time deliveries and high service standards. The role involves supervising drivers, coordinating with sales and warehouse, and maintaining vehicle safety and regulatory compliance.

This position emphasizes leadership, route optimization, and timely payroll processing, with a focus on continuous improvement in a fast-paced aftermarket parts environment in Texas.

Qualifications

• High school diploma or equivalent; logistics certifications a plus.
• Proven supervisory/managerial experience in delivery/logistics.
• In-depth knowledge of delivery ops, route planning, scheduling, and vehicle maintenance.
• Familiarity with aftermarket collision auto parts, parts compatibility, and ordering processes.
• Strong leadership, motivation, and cross‑functional collaboration skills.
• Excellent organizational and time-management abilities in a fast-paced environment.
• Proficiency with delivery management software and systems; valid license.

Responsibilities

• Supervise a team of delivery drivers and leads, providing guidance and performance feedback.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency.
• Maintain records of delivery activities, driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with sales and customer service to ensure accurate order processing and delivery.
• Inspect delivery vehicles for safety and maintenance; ensure compliance with regulations.
• Collaborate with warehouse to ensure inventory accuracy and proper loading.
• Resolve delivery issues, delays, and customer complaints promptly and professionally.
• Stay updated on industry trends and best practices to recommend improvements.
• Ensure compliance with local, state, and federal transportation regs (licensing, registration, insurance).
• Foster teamwork and a positive work environment; coordinate with other departments.

Skills

Delivery supervision

Leadership

Route planning

Vehicle maintenance

Safety compliance

Team training

Customer service

Fleet scheduling

Valid driver’s license

Clean driving record

Education

High school diploma

Logistics certifications

Tools

Delivery management software

Job description

We are a leading provider in the aftermarket collision auto part industry, specializing in delivering high-quality parts to automotive repair shops and multi-shop operators. Empire Auto Parts provides exceptional customer service and timely delivery of parts, ensuring the smooth operation of our clients' businesses.

As a Driver Supervisor, you will play a crucial role in overseeing and coordinating the delivery operations of our aftermarket collision auto part business. You will be responsible for supervising a team of delivery drivers, ensuring efficient and on-time deliveries, upholding best practices, and ensuring compliance with safety regulations. Your strong leadership skills, attention to detail, and ability to work in a fast-paced environment will be essential in achieving our business objectives.

Time Schedule: Monday- Friday 6:00 am to 3:00 pm

Supervisory Responsibilities:

• Delivery Drivers and Leads

Duties/Responsibilities:

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.

Required Skills/Abilities:

• High school diploma or equivalent; additional relevant certifications or training in logistics or transportation management is a plus.
• Proven experience in a supervisory or management role, preferably in a delivery or logistics setting.
• In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
• Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
• Strong organizational and time management abilities, with a keen eye for detail.
• Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities simultaneously.
• Proficient computer skills and familiarity with delivery management software and systems.
• Valid driver's license with a clean driving record.
• Knowledge of safety regulations and best practices in transportation operations.

Personal/Professional Attributes:

• Experience in Delivery Operations : Previous experience in a supervisory or management role in a delivery or logistics setting, demonstrating a solid understanding of delivery processes and best practices.
• Industry Knowledge : Familiarity with the aftermarket collision auto part industry, including parts compatibility, ordering processes, and industry regulations.
• Technical Skills : Proficiency in using delivery management software and systems to track deliveries, manage driver logs, and monitor vehicle maintenance.
• Compliance and Safety : Thorough knowledge of local, state, and federal transportation regulations, ensuring adherence to licensing, registration, and insurance requirements.
• Team Management : Ability to effectively manage a team of delivery drivers, providing training, performance feedback, and fostering a collaborative work environment.
• Continuous Improvement : Willingness to stay updated on industry trends, technologies, and best practices, actively seeking opportunities to enhance delivery operations and efficiency.
• Driver Management : Ability to oversee driver performance, including adherence to safety protocols, efficient route planning, and timely delivery.
• Integrity : Demonstrated commitment to ethical conduct, maintaining confidentiality of customer information, and adhering to company policies and procedures.

Physical Requirements :

• Physical Stamina : Delivery Driver Supervisors need to have a good level of physical stamina as the role involves being on their feet for extended periods, overseeing loading and unloading of delivery vehicles, and conducting vehicle inspections.
• Manual Dexterity : The ability to manage and manipulate auto parts of various sizes and weights is essential. This may include lifting, carrying, and maneuvering parts to ensure proper loading and unloading from delivery vehicles.
• Driving Abilities: A valid driver's license and a clean driving record are necessary. Delivery Driver Supervisors should have the physical ability to drive vehicles safely and efficiently, which may include sitting for extended periods, operating vehicle controls, and maintaining focus and alertness while on the road.
• Strength and Agility : Delivery Driver Supervisors may be required to lift heavy auto parts, load, and unload delivery vehicles, and perform physical tasks such as pushing, pulling, and bending. They should have the strength and agility to oversee these tasks safely and effectively.
• Vision and Depth Perception : Good vision and depth perception are important for safe driving and maneuvering vehicles in various environments. Supervisors should have the ability to accurately judge distances, read road signs, and recognize potential hazards.
• Physical Health : Delivery Driver Supervisors should be in good overall physical health to cope with the demands of the role. This includes being free from any conditions that could impair their ability to drive safely or perform physical tasks.

FLSA Status: Exempt

Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Education

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.