Driver Supervisor

Empire Auto Parts; Indianapolis (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Empire Auto Parts in Indianapolis seeks a Driver Supervisor to oversee delivery operations, lead a team of drivers, and ensure on-time, compliant deliveries. You will develop routes, monitor performance, and coordinate with sales and warehouse to meet customer needs.

The role requires leadership, organizational skills, and a proactive approach to safety and process improvements in a fast-paced environment.

Qualifications

• High school diploma or equivalent; certifications in logistics or transportation management are a plus.
• Proven experience in a supervisory or management role, preferably in delivery or logistics.
• In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
• Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
• Strong organizational and time management abilities with attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities.
• Proficient computer skills and familiarity with delivery management software and systems.
• Valid driver's license with a clean driving record.
• Knowledge of safety regulations and best practices in transportation operations.

Responsibilities

• Supervise a team of delivery drivers, providing guidance and performance feedback.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency.
• Monitor and maintain records of delivery activities, including logs, mileage, fuel, and vehicle maintenance.
• Coordinate with sales and customer service to ensure timely order processing and delivery.
• Conduct regular inspections of delivery vehicles for safety compliance.
• Collaborate with warehouse to ensure inventory management and loading accuracy.
• Resolve delivery issues such as delays and complaints promptly.
• Stay updated on industry trends and best practices; recommend process improvements.
• Ensure compliance with local, state, and federal transportation regulations.
• Foster a positive, collaborative work environment with strong communication.
• Collaborate with departments to ensure efficient delivery of products.
• Oversee payroll submissions, including timekeeping and PTO approvals.
• Hold team accountable up to progressive disciplinary actions.
• Player/Coach role with expectation to complete routes as needed.

Skills

Supervisory experience

Delivery/logistics knowledge

Route planning

Vehicle maintenance knowledge

Leadership & motivation

Organizational skills

Time management

Delivery software proficiency

Valid driver's license

Safety compliance knowledge

Education

High school diploma or equivalent

Tools

Delivery management software

Job description

Indianapolis, IN
1430 Sadlier Circle West Dr
Indianapolis, IN 46239, USA

Indianapolis, IN
1430 Sadlier Circle West Dr
Indianapolis, IN 46239, USA

As a Driver Supervisor, you will play a crucial role in overseeing and coordinating the delivery operations of our aftermarket collision auto part business. You will be responsible for supervising a team of delivery drivers, ensuring efficient and on-time deliveries, upholding best practices, and ensuring compliance with safety regulations. Your strong leadership skills, attention to detail, and ability to work in a fast-paced environment will be essential in achieving our business objectives.

Supervisory Responsibilities:

• Delivery Drivers and Leads

Duties/Responsibilities:

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.
• Player/Coach role with an expectation to complete routes as needed.

Required Skills/Abilities:

• High school diploma or equivalent; additional relevant certifications or training in logistics or transportation management is a plus.
• Proven experience in a supervisory or management role, preferably in a delivery or logistics setting.
• In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
• Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
• Strong organizational and time management abilities, with a keen eye for detail.
• Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities simultaneously.
• Proficient computer skills and familiarity with delivery management software and systems.
• Valid driver's license with a clean driving record.
• Knowledge of safety regulations and best practices in transportation operations.

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Loyal

Shows firm and constant support to a cause

Leader

Inspires teammates to follow them

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Education

Preferred

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.