Delivery Operations Supervisor

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Warehouse Associate to support daily distribution and delivery operations. You will assist with routing, inventory checks and order assembly, ensuring timely and accurate service to stores and customers.

The role requires a high school diploma or GED and 1–2 years of warehouse experience, with strong English communication and organizational skills. The position emphasizes safety, reliability, and teamwork in a fast-paced environment.

Qualifications

• High School Degree or GED is required.
• 1 to 2 years’ warehouse experience or similar discipline.
• Ability to speak and write English (Spanish a plus).
• Communicate effectively and build strong relationships with customers, peers and management.
• Knowledge of distribution and transportation industry.
• Excellent organization skills, with the ability to multitask.
• Ability to organize and manage multiple priorities.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Select specific trucks for each route based on volume and equipment availability.
• Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.
• Maintain database of customer locations, time windows and other information as directed.
• Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards.
• Perform routine filing and maintenance of records.
• Direct and coordinate activities of driving staff and third-party driver service providers.
• Route outgoing sales orders according to pre-existing route guidelines.
• Establish priorities and schedule deliveries in a manner consistent with customer service goals.
• Coordinate shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 30 to 45-minute window.
• Perform inventory and cycle counts.
• Handle store opening and closing duties.
• Handle cash, cash counts and deposits.
• Stock and pull parts.
• Answer phones.
• Keep store and front counter clean.
• Keep warehouse clean and provide a safe work environment.
• Inform management of issues related to warehouse and deliveries.

Skills

Customer service

Multitasking

English proficiency

Education

High school diploma or GED

Tools

Computer proficiency

Job description

Advance Auto Parts, Inc. is seeking a Warehouse Associate to support daily distribution and delivery operations. You will assist with routing, inventory checks and order assembly, ensuring timely and accurate service to stores and customers.

The role requires a high school diploma or GED and 1–2 years of warehouse experience, with strong English communication and organizational skills. The position emphasizes safety, reliability, and teamwork in a fast-paced environment.