Warehouse Customer Delivery Manager

Raymour & Flanigan Furniture and Mattresses; Seekonk (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Drug-free workplace

Job summary

Raymour & Flanigan is seeking a transportation operations leader to oversee daily driver routing, fleet maintenance, and DOT compliance within our retail distribution network. You will coach delivery teams and supervise delivery supervisors to ensure safe, timely, and high-quality service to customers.

You will collaborate with service centers, distribution centers, and showrooms, implement company policies, and drive improvements in scheduling, payroll, and benefits communication while

Qualifications

• Associates degree preferred.
• Four years of management experience in a retail distribution environment.
• Ability to assess truck volume allotment to accurately cubic a truck.
• Analytical, critical thinking skills and attention to detail are required.
• Strong computer skills with the ability to learn new programs.
• Must have professional communication, interpersonal and organizational skills.

Responsibilities

• Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.
• Training, coaching and developing people.
• Provide leadership to delivery supervisors and customer delivery teams.
• Routing daily driver assignments.
• Human Resource responsibilities include: staffing, communicating benefit information, overseeing DOT driver regulations, addressing payroll and scheduling concerns.
• Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
• Enhance the customers' shopping experience as well as the drive team's delivery experience.
• Implement company policies and procedures.
• Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.

Skills

Analytical thinking

Critical thinking

Computer skills

Communication skills

Organizational skills

Education

Associates degree preferred

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Expectations

• Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.
• Training, coaching and developing people.
• Provide leadership to delivery supervisors and customer delivery teams.
• Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment.
• Routing daily driver assignments.
• Human Resource responsibilities include: staffing, communicating benefit information, overseeing DOT driver regulations, addressing payroll and scheduling concerns.
• Proven ability to foster partnerships and establish realistic goals.
• Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
• Enhance the customers' shopping experience as well as the drive team's delivery experience.
• Implement company policies and procedures.
• Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.

Qualifications

• Associates degree preferred.
• Four years of management experience in a retail distribution environment.
• Ability to assess truck volume allotment to accurately cubic a truck.
• Analytical, critical thinking skills and attention to detail are required.
• Strong computer skills with the ability to learn new programs.
• Must have professional communication, interpersonal and organizational skills.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.